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November 2024 by Rafael Sobrino Naveira
Excellent hotel, quality and attention, the reception staff stood out, both Melina and Julián have been incredible, attentive and super pleasant, it is important to find people as attentive as them. Also Ariel from bellman has been very helpful
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November 2024 by Dora Etel Almanza
Beautiful hotel and facilities, the attention is impeccable, especially Melina at the reception, the bellman Ariel and his manager Julián. Excellent people and divine. Thank you very much for making my experience better
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November 2024 by georgia johnston
Really lovely hotel with friendly and courteous staff, and a beautifully appointed space. The beachfront access was fabulous, and the pool/hot tub/grounds are impeccably kept and stocked with water and towels. Food and drink options were all very tasty and high quality. Overall a great experience.
The reason I can't give a five star review is due to the night time noise. I was woken up at 1am to deafening music being played at a restaurant across the street. When I spoke to the front desk, they told me there was nothing they could do- I couldn't sleep for hours.
Understood that Miami Beach is a party destination. However, it's not a unrealistic expectation for (at least some!) guests to need to sleep in the early morning hours- it's what they're paying for. If there's nothing to be done about noise pollution/excessive volumes from neighboring businesses, the hotel should better insulate the rooms from these disturbances, or at least provide earplugs!
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November 2024 by maria andrea iralde
We stayed at the hotel in November 2024, excellent service at the reception, Melina always attentive to all concerns. Ariel always collaborating in everything one consults. The services and its location with access to the beach are first class. We will return, highly recommended.
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November 2024 by Cindy Fritzler
I stayed for a few days in a super comfortable room, good view and a very nice and comfortable bed.
The restaurant's food and drinks were delicious, especially for happy hour.
The service is excellent, but Melina's personalized attention stood out, she was super attentive, kind, professional and helpful to me and my family, she undoubtedly helped us and gave great recommendations, it is good to find such predisposed people.
The location of the hotel is unbeatable.
Without a doubt it is a place to return
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November 2024 by Justin Gurr
Older building in well-kept condition. Amazing location to the beach. They include 2 beach chairs and an umbrella in the price of the room which was really nice because I cannot do the beach without shade. The staff were all amazing, the happy hour was wildly good, and the location was really convenient. I felt the price was fair and would definitely stay here again.
Rooms: The building is older but the room was updated and well maintained.
Nearby activities: The hotel backs onto the beach and there are lots of shops and restaurants within a short walking radius. It’s also close to a stop for the Big Bus open top dbl decker tour which we used to get around the city (Little Havana was especially amazing)
Safety: We didn’t see any evidence of public disorder anywhere in Miami Beach. There are a lot of police around.
Walkability: It’s really close to shops, restaurants, and the beach. Of course it’s Florida so the street is ruined by the sheer number of cars and the poor condition of the sidewalks but it’s no worse than anywhere else in the state.
Food and drinks: There’s no room service but the happy hour at the bar is wild
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November 2024 by Oscar Izurieta
I love this place. It is classic and I visited it after many years. It is identical, obviously they have improved some things, I love the place and its location.
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November 2024 by Shakeela Jones
We loved this hotel, especially the Cafe in the entrance of the hotel. The staff was very attentive and friendly. We would come back and stay here again.
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November 2024 by Diana Volcoff
I want to highlight the excellent attention of Jorge Petez in the pool area. Always friendly and with a smile attentive to all our needs. He immediately gave us the towels and arranged the lounge chairs and umbrella for us. A genius Jorge! That's how it's nice!!
Rooms: Very comfortable and large
Food and drinks: Everything is very good and excellent attention
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November 2024 by Pam Rodriguez
The Marseilles Hotel was wonderful to stay at- so close to so much- we would definitely recommend it to anyone who is traveling to Miami! Huge shout outs to Bruno for his very warm welcome and helpfulness during our stay, and the Backyard Miami's bartender Chiara for her cheerfulness, wonderful smile and graciousness during some quite busy happy hours! Thank you all for making our 25th wedding anniversary a special one, which we won't forget!
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November 2024 by Marianela Lamenza
We stayed with my sister in November for 4 days, we have to rescue Melina's good attention and willingness. Everything perfect, as a recommendation I would add an electric kettle in the room.
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November 2024 by Valeria Schapira
Everything was perfect, especially the reception staff. Melina and Bruno. They helped me find something I lost with great cordiality.
Everyone very kind
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November 2024 by Melina Kalenchuk
The hotel is good value for money! The pillows in the rooms are very bad!
But the good disposition of Melina and Julián at the reception stands out, they are geniuses to solve everything!
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November 2024 by J Camacho
Elevators service limited
Rooms: Comfortable but hear activity in hallway (ppl talking, cleaning crew)
Nearby activities: Close short walk to other commercial businesses
Walkability: Close short walk to beach
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November 2024 by VANESA LOGARZO
Excellent attention, Melina and Julián
