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January 2024 by Julie T.
DO NOT buy from this company. Look at all the poor reviews. The jewelry is stylish but the customer care if you can call it that is non existent. They will give you the run around. No one is ever available on chat even during normal business hours. There is a customer service number you can call but you get a message that they are currently not taking calls and directs you back to the unmanned chat, so really, I guess they are not going to speak with you. Any customer care issue is just your loss. Horrific company, stay away from them.
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December 2023 by Nancy C.
Even with extra caretaken, this jewel tarnishes within months and looks very cheap.
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December 2023 by Laura H.
do not buy unode50. scam. you cannot return the cheap looking but expensive product. they will respond here and say email or call. does not work. you will regret buying from this company.
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December 2023 by Maya R.
They used to have great pieces and great costumer service. They have gone down hill the last couple months. They are selling or attempting to sell tarnished jewelry and the worker had a sour face on when asked how much a piece was. Pandora has better quality than they do. Also, very dirty - dusty shelves, fingerprints and smudges all over the counters. What a mess!
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August 2023 by Patty
Always love going I to this location. Very intimate, team members are always attentative, and the jewelry displays - WOW!
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December 2022 by Lseg luv
Excellent customer service. Getting rare on Lincoln road. Pleasant shopping experience, found the bracelet I was looking for. It was Sunday and the young woman was attentive and smiling. Happy to help. The manager checked sizes and was also helpful
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December 2022 by Traci M.
My go to for gifts, birthdays, promotions, etc I have been shopping at Uno de 50 since they first open on Lincoln Road. Beautiful jewelry for men and women
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October 2022 by Michael Valeron
Nice salespeople and good selection.
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September 2022 by Anna C.
Garbage. It is basically expensive costume jewelry. After trying to reach them via phone and e-mail, I finally get a robotic e-mail stating I need to provide a receipt. IT WAS A GIFT!!! That broke within months. Horrible customer service for a company that tries to be high end . The ball that holds it on my wrist is stripped, they offer zero help. Now it's expensive garbage.
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September 2022 by Mathiax JB
I feel so disappointed, bought a zen bracelet which ball came off, the ladies at the store asked to go l to the store where it was purchased (boca Raton store, fl) closed took an hour and a half drive for this excuse. I feel so bad, throwing my bracelet to the garbage because of this, come on guys
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August 2021 by Laini Alvarez
Amazing service....
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July 2021 by Edge Body Sculpting
Been to the one in Cacún, both shops in Vegas, and now Lincoln Road in Miami. Always a great selection of unique jewelery for my girls. Never disappoints and never met staff this professional, not even at Tiffany's in NY or Chicago.
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January 2021 by Cj V
Awesome customer service!
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November 2020 by Arlene J.
Horrible jewelry. Looks nice, but the finish comes off as it is not sterling silver throughout. The pieces have a sterling finish on them. The company refuses to do anything for you, if you try to complain to them. I also had a bracelet that I wore out to dinner and when I got home, I noticed I lost it because the clasp was designed poorly. Stay away from this brand! They are a waste of time and money!
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July 2020 by Anthony Michael Mederos
Great product. Beautiful selections that could be unisex. Great customer service. Will honor warranty.
