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November 2023 by Darnetia Parrott
Keyla is the best!! She is very friendly and extremely customer service oriented. She made what I thought was going to be a dreadful and expensive transaction seamless and pleasant.
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November 2023 by Tami Connectbox
I am truly pleased with the service here at Americas Best in Miami Gardens. The staff took the time to help me save money by assisting me with fitting my lens to new frames. Trust me My lens are THICK and the process to find frames that could fit took a long time. Ricardo and Zsaria took the time to search each shelf popping in and out my lens until we found something that fit and was stylish to my liking. Thank you for A+ service.
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October 2023 by Buddee Spread Love
Very professional! All of the employees here were very helpful and pleasant. Great experience overall.
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September 2023 by Alethea Faircloth
They are very excellent and very punctual and a clean office I just needed my glasses to be adjusted the receptionist was very helpful along with the gentleman that helped me out they're located at 18212 Northwest 27th avenue in the shopping plaza
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September 2023 by Queen Syl
Best place hands down. Everyone is super friendly and amazing. Evelyn the eye manager was super sweet and was very helpful throughout the whole process.
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August 2023 by Vanessa McDonald
I received the absolute WORST SERVICE ever @ this location. I purchased a pair of glasses in November which the arm broke in March. The glasses were almost $300 dollars. The glasses ended up breaking again in the exact same spot in November. Mind you I purchased two pair of glasses at the time. The Guess pair I purchased are still in tack with no issues and I use them everyday. However, this pair obviously is made very poorly. I took the glasses back in to have them back repaired, only to receive them scratched up in the middle of the lens. Now I can not see out of them! I went to speak with the manager to see what can be done and he told me that they were that way when I brought them in which is not true! He said I would need to purchase a new pair of lens which was the same exact amount that I paid for the glasses! He also advised that this frame was only $29!!! Like wow! The glasses I paid so much for we’re only $29 dollars! I called customer service and the supervisor I spoke to was rude and the manager Chade’ was even ruder! Don’t even waste your time dealing with these people they are a joke! I’m currently waiting on the district manager to call me back! I will be giving you all an update because trust me I’m gonna take it as far as I can go!
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August 2023 by Zipporah M
Please do not go to this America’s best. I have been a customer of America’s Best for many years, and out of all my years, this America's Best has been the worst experiences that I have ever had in my life. The doctor did not have extra help and seemed to be doing everything. My appointment was around 11:30, and I was there 2-3 hours. I ended up leaving and not ordering anything. I also ended up going to America’s Best where I live. This was to get a second judgment on what my new prescription was supposed to be.I did not trust the prescription that the doctor in Miami gave me. This was because when I tried on the contacts, she provided me with that had the new medication. I was getting a terrible headache. When I went to America’s Best, where I live, the prescription was different, and I was told there was a drastic difference.I tried to get my insurance money refunded to apply it to America’s Best, where I live. I just spoke with the manager from Miami and he is not going to refund me my insurance money. He also is saying that he checked my chart, and there was no drastic difference. That is a lie because I did not get a headache from the prescription that the doctor  where I live gave me. I also ended up ordering classes from the America’s Best from where I live.
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August 2023 by Bob Farkas
After bad service from another location my glasses after a month broke. But Ricardo Rosas was so kind and helpful not only did he fix what was broken on my glasses but he fixed the entire frame because it was uneven and not screwed correctly. He also helped me reorder my sunglasses that the other location made incorrectly. Great service from Ricardo!!
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July 2023 by john smith
First, let me start by commending the staff: Mr. Ricardo was, and is, everytime I come in the store, very courteous and respectful. Ms. Charne is also very helpful and was very informative on the purchase of these glasses. She's very nice as well. The eye doctor was very professional and I feel comfortable with her services. Ms. Sucy is always very helpful and professional as well. And finally, Ms. Kayla is very helpful and courteous and respectful. All these people are keepers.
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July 2023 by Carmen Ayala
Out of my insurance network-was not told while checking in. The free eye exam only works if you buy their $79 special for glasses, which if you don't mind buying "Bobo the Clown" glasses. Walked out paying $200 for an eye exam and lenses-I brought my own MK glasses. I will never go back, fool me once
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June 2023 by Jay Will
My experience at America's Best was amazing!!!!!!!! They made me feel important. Their hospitality was outstanding. I haven't seen an eye doctor or taking an eye exam since I was in elementary school. It felt like I've been going there for years. The employees made me feel really comfortable. Made me feel important. They really cared about my situation. Like I was family. Very informative. Very thorough. Ricardo and Mara are the best!!!!!! I referred a few friends, they loved their experience also. I will definitely visit America's Best for a yearly exam. With my kids also. KEEP UP THE GOOD WORK!!!!! Satisfied Customer. You have my business for life
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June 2023 by Kerry- Ann Davis
The service was excellent. The staff are wonderful. Charne and Dr. Mathew 10 stars for you.
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May 2023 by Cheryl Harvin
I need my glasses straightened and tightened and Mr. Ricardo @ the store 18212 and 27th Avenue , was very caring and professional. He repaired the glasses with love I must say. Mr .. Ricardo was exceptional…
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May 2023 by christian sanchez
The representative Nuvia helped me and was very professional and resolved all my problems also answered all my questions. Would definitely recommend to others!!
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April 2023 by Laura Maldonado
Came with my aunt for an eye exam and it was excellent! The whole staff was so nice and welcoming. The O.D. Sarah Westcarth was amazing and very sweet. Very nice service thank you everyone!