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March 2024 by soneta brazzel
I have never experienced someone like MR. OMar in a customer service department, he is the most respectful and helpful assistant Manager I ever met and that’s a lot because I’m 56 years old!! I’m grateful for him! Thanks for his Service to Everyone!??
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December 2023 by Cassandra Sturrup
Don't waste your time to purchase a money order. They requested my I.D. and handed me an application requesting my name, date of birth, address, Social Security Number and etc. I said no thank you. I'm not asking to cash a check or requesting a loan, therefore this company is over stepping their boundaries to gain your personal information. Amscott please be careful requesting people personal information that hackers and your employees can gain access and create fraud in the customer's name. This policy is questionable and the process is shady.Edit to my post after Amscot commented. " You can go to the United States Postal Service and request a money order. The postal worker does not hand you a form requesting your personal information ( name, address, DOB, social security number and etc. Your policy at Amscot is not the law. This company is enforcing a policy that can open them up for potential lawsuits.
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October 2023 by CyN
Unfortunately this place is one of the slowest amscots I’ve been to. I use to work at amscot branch 218, and we all worked as a team and serviced clients at a timely manner. This place is just slow and they don’t care about the clients.
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July 2023 by Fear No One
Out of all the Amscots in Miami,this has GOTS to be the WORST!!!! Customer service is HORRIBLE!!!!! Attitudes throughout staff,they'll roll their eyes at you,treat you as if you need them personally!!!They act like it's their own personal money they are loaning you,they need to understand they are working for a Company!!Amscots needs to clear that whole entire staff from every shift,and get some respectable staff members..
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May 2023 by Ruby Ellis
Jus coming from there,I wanted to buy a money card the teller was taking long so I ask her to give me my my stuff, she throw my iD on the counter if the glass wasn't there it would be on the floor. Not going back there and I am going to tell my friends not to go anymore. That Spanish gal got to go.
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December 2022 by Daniel Conley
Horrible service in the store around five I clock. The staff in unprofessional you can hear them speak and talk about other customers. Laughing and talking about you while you’re standing there dealing with another employee. If it’s management sitting behind the desk just laughing at everything she’s no better . Amscot needs to do better and clean house. One star was given because the choice of one star wasn’t available
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November 2022 by jared pagan
Expensive, slow, roaches,, is ok if you don't have a choice
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June 2022 by rosana hourquebie
I didn’t feel welcome at all! First time there, the guy was rude, asked for my Id, I didn’t have it and I have to go back to my car to get it, I used Western Union at Publix for many years! When I came back he was helping another customer, I told him I used Western Union for many years, I’m in the system and he gave me a form with a lot of questions, including my social security, (entire number).. I told him I don’t want to share this info.. he told me go to Publix! I thought he is going to help me .. he didn’t care! I don’t recommend this place to no one! Bad customer service! Really.. bad experience! Publix did great!!
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March 2022 by Brandscodett
Worst customer service ever they takes forever with everything it's like kids now learning to read and write. Worstttttt everrrrrr!!!!!!!!
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February 2022 by Jasmin Jones
Usually I am big on customer service however I do hate waiting, so going to this store they are fast to help you and they are kind while doing it if you go in when it’s not super busy you will see they do have great customer service as well!!!!
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October 2021 by Leonie 2x
Extremely rude. I go here to get money orders but this time I had to sign a paper which is something I didn’t typically do. I simply asked what I am signing and no one could tell me. I asked another lady and she act like she didn’t hear me no matter how loud as ask. All was trying to do was make sure I’m not signing up for something I didn’t want because it asked for you personally information.
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August 2021 by Shay S.
It seems like every employee here has an attitude no matter how friendly you are when you walk in.
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June 2021 by Tal D.
I was told by an employee that it would be better to send my payment to the bank (something I never heard of) which really screwed me over so please remember to double check because that was FALSE information !!
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March 2021 by Ashley V.
Came tonight trying to send my grandparents money, just they had the worst attitudes very disrespectful ignoring me when I asked her her name to write a review her guy coworker had to tell me her name was Alicia never going to this Amscot again they need to work on there customer service skills I would rate 0 stars if I could they really put me in a bad mood
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October 2020 by Marieberth Mejia
Bad experience!! Definitely I not come back in this location, bad customer services!!!