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September 2023 by Tom Blanchard
Sold me the car for the terms agreed to. Very rare nowadays. Salesperson (Mig) was great, friendly and helpful. Got many follow-ups to ensure that I was satisfied with my purchase(Ariya).Very satisfied with the vehicle so far. It exceeds my expectations. Especially hands-free cruise and self parking.
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September 2023 by Carla Wells
My car salesman Fernando, was great!!! When I arrived at Palmetto 57 he was there to greet me and asked if I was there to see anyone in particular. When I told him I had an appointment to just test drive only. He show me the car and got the keys, he didn’t get frustrated with the requests I had . He was patient . Thanks ? Fernando
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August 2023 by b “Bebe” berthaud
Upon arrival I was promptly greeted by your service representative by the name of Raul. I told him what I needed to be done and I was taken care of right away. He also advised me of certain services that needed to be done with my vehicle and those were completed as well. Raul was really nice and while I only came to get a basic oil change, I left taking care of a slew of maintenance issues with my car. Thank you Raul for being courteous, attentive, and informative. I will continue to patronize the dealership because of employees like Raul. Keep up the great work!!!
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August 2023 by Marjorie Velasquez
I had a wonderful experience leasing my new car. Victor Galban was great to work with and really went above and beyond in answering all my questions, he also kept us well informed along the way about timing and next steps. Thank you for your service, patience and kindness Victor! my family and i love our new car and i will be coming back to renew our family car!!
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August 2023 by Richard Garcia
Great customer service, this is one of the best dealer I've dealt with in a very long time. My sales rep Christian went above and beyond to accommodate our needs. If you guys are in need to get a new or used car don't hesitate to go here.
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August 2023 by Yesenia V.
Just purchased a new Rogue with this dealership and I could not lament the decision to purchase it at this particular dealer more. The sales person was nice enough, which is expected since he was ultimately trying to close a sale. Failed to mention the listed price online, which saved us almost $1,600 once we brought it up ourselves. The finance person was also friendly, but offered us 9.98% interest when our credit union was able to offer us 7.24%. They also offered us $1,000 for our trade-in when CarMax gave us $5,000. Our vehicle was "not ready" the day they estimated it would be delivered, and we ultimately had to wait another several hours to have the car washed and handed over to us. The staff when we came to pick up the car was rude and dismissive, especially this hefty Hispanic guy with a goatee that sits behind a desk when you walk in. I recommend taking your business somewhere that is friendly and helpful from beginning to end. Not just when they are trying to sell you the same car every other Nissan dealership has.
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August 2023 by Jessica V.
Do not give in to the extended family warranty. It's a scam. They wanted to charge us $1k for a $80 part that was clearly under warranty but stating that it is not. Been back and forth with Nissan for 2 weeks trying to get them to fix our vehicle but they won't budge. We also got stuck and had to pay a $179 diagnostic fee which should have been covered with the warranty as well. Service department and even Nissan corporate have the worst customer service we have ever had to deal with. Never purchasing a Nissan again.
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July 2023 by Claude H.
Absolutely terrible. This dealership is a scam and sell vehicles with major issues and then give you the runaround. Please save yourself the headache. The general manager Joe Callava and the staff have no customer service skills. Currently working with legal counsel to seek remediation. The car is a 2020 Nissan which was purchased 3 weeks ago and has been taken to the service department numerous times after getting stranded and having to wait for a tow truck. As a last resort they finally decided to give me a loaner that smells like a kennel. I could go on and on. Just save yourself the headache there are plenty of dealerships in the area.
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July 2023 by rene ruffenach
I was in another dealer of a different brand, I saw Palmetto Nissan and I wanted to go look for information and I ended up buying my vehicle in the hands of the salesmen Jesus Rey, the attention was incredibly good for me 100/10. I came from having a very bad experience at the other dealer and Palmetto Nissan made everything easier.The salesmen (Jesus Rey) and the financial department (Carlos) make my day more easy, we enjoy the process buying our first Nissan it was amazing!
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July 2023 by allyjxo
The service department it the absolute worst, if you value your time do not visit or call this location. Not only are they rude but they will hang up in your face just because. The management here it an absolute joke, they make the entire Nissan brand look bad. I literally never wrote a review in my entire life but my experience here was so bad, I'm taking the time out of my day to save some else the frustration I feel right now. Horrible horrible horrible.
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July 2023 by Allyson J.
The service department it the absolute worst, if you value your time do not visit or call this location. Not only are they rude but they will hang up in your face just because. The management here it an absolute joke, they make the entire Nissan brand look bad. I literally never wrote a review in my entire life but my experience here was so bad, I'm taking the time out of my day to save some else the frustration I feel right now. Horrible horrible horrible.
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June 2023 by Angela Carmona
Love going to Palmetto 57 to take my SUV to get serviced. Raul has been taking care of my Armada since I got it. Always makes me feel like family. Manager always ask how I’m doing and shakes my hand when he sees me. You guys are Awesome!!
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June 2023 by Mercy Rojas
I purchased a rogue at palmetto 57, I can’t tell you enough of our salesperson Yadiel Santovenia, very knowledgeable and it was a pleasure working with him . He’s a professional , patient and made everything so smoothly . Thank you Yadiel it was wonderful working with you .
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June 2023 by Justin Chavez
I had a phenomenal experience with Ivan, my sales person. There was never a point where I felt pressured to buy, he educated me on the vehicle, and took his time and answering all of my questions. When everything was all finalized, he took me to my car and set everything up for me. I look forward to coming back in purchasing a car for my wife in the future. Thank you for the fantastic experience from everybody I worked with from my sales person, Ivan to the gentleman in finance to the manager.
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June 2023 by Gabriele Suxdorff
This was by far the best experience I ever had at a car dealer. They actually respected my wishes and didn't try to sell me something that I didn't want and offered several discounts and specials without me even asking for it. I got the best deal ever and left very happy with a new car.
