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January 2024 by Rick Torres
Working with Yany as my banker has been a really great experience. From the get-go, it was clear that she's not only professional but also genuinely kind and considerate. Yany's approach makes banking feel way more comfortable and stress-free than I expected.What sets Yany apart is her dedication to providing excellent service. It's not just about numbers for her; she takes the time to understand what I need and personalizes her approach accordingly. This makes the whole banking relationship feel more human.Yany's friendly demeanor creates a trustworthy environment, making it easy to talk about financial matters openly. And, yes, she's not just great at banking – her friendly nature and good looks add a positive touch to the whole experience.In a nutshell, I highly recommend Yany as a banker. Her exceptional qualities and genuine care for clients make her a standout choice for anyone looking for a banker who goes the extra mile.
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January 2024 by Ana
Excellent service provided
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October 2023 by OSAMA MAJEED
Nice big branch, but long waiting time, just one teller, and when you ask, they reply in not good way. I gave two stars because it's a nice branch not for the service.
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September 2023 by M DV
David Ruiz has been the only person in this bank who has truly tried to help me with the fraud problem on my account
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September 2023 by angie martinez
ATM machine is always done and they have not fixed this issue. They’re should be two ATMs at most.
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July 2023 by Rosanna Zaldivar
If I could give a Negative 0 I would! What a horrible management. Worst branch ever! I would recommend to take the extra drive and go to any other branch other than this one☝️ . The best branch I’ve been to has been in Hialeah E 4th ave. The employees at this branch had me wait one hour and fourth minutes just for one transaction.
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May 2023 by juste lionel
Does not understand why these workers always speaking Spanish when you try to get help in English, and it’s funny how I understand them talking bad about my employee,bad business.
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April 2023 by DY MC
Worst bank ever. Once you put your money in the account, they will put a hold on your money as many times they want. It doesnt matter if you send $5 or $500 via zelle. It goes ridiculously from “security reasons” to being your new financial pain every time you need to make a transaction. I don’t need a bank who requieres me to make a call to unlock my account every time I need to use MY MONEY.
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July 2022 by QUEEN KAY LOVE
I HAD A 9AM APPOINTMENT WAS A GREAT EXPERIENCE WITH DAVID RUIZ VERY NICE AND VERY SECURE MADE ME FEEL WELCOMED I LOVE REGIONS BANK!!!!❤????
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February 2022 by INDIRA VARELA
BEWARE OF THIS BANK! THEY ARW GIVING FAKE BILLS AND THE BRANCH MANAGER IS NEVER IN! YOUR MONEY IS NOT SAFE AT THIS BANK
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November 2021 by Odalis L.
very unprofessional people on their phones as i wait to get a card printed inconsiderate of people's time. i left without the service
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November 2021 by Claudia PereZ
4 people waiting in lobby for more than 40 minutes, bankers are just sitting chatting with each other about what they did on the weekend, only one person helping the line. Horrible bank and horrible customer service
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January 2021 by jonathan pineda
Horrible wait times. Horrible attitudes and zero communication with clients waiting in the lobby.
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July 2020 by Ed D
Terrible Customer Service. Choose another bank that has actual humans you can talk to. Cannot Recommend to anyone.
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July 2020 by Eli Jean
She was so clueless
