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March 2024 by Reema Naturaltoo
They shipped me the wrong item. I returned it and asked for a refund. I have reached out to these ppl many times. Still no refund. I then get an email saying they reshipped the item when I clearly stated I wanted a refund. Poor service. I still have not received a response or refund. More than a month now.
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October 2023 by Dedrick Glee
Terrible service place my order on 9/12 no tracking numbe no progress with my order customer services say they working on still nothing and it's 9/26 still nothing ????
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September 2023 by Ben Valid
Almost all of the clothing they sell can be found from the original brand or another website for cheaper. Their basically resellers/flippers. The sneakers are almost never in stock. What turned me off is the fact they tried to charge me $15 shipping for two t shirts. When I asked how it was calculated, they told me it’s auto generated, based on weight, and the carrier. They use USPS.Two tshirts barely weigh a pound and on USPS website from their address to mine was $8 priority. Even cheaper for non priority. I sent them a screenshot and suddenly the chat disconnected. I called about the situation and the rep literally said she had no explanation. Typical shady business that charges extensive shipping rates to con consumers and gain more money on top. Turn off. Won’t be ordering again.
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August 2023 by Lenza Lettley
Nice sneakers! Horrible experience to return due to sending wrong sizes Horrible customer support.. the refund/exchange policy won’t work for me so I definitely won’t be ordering anything from this company again
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August 2023 by Erica Jones
Ordered Saucony and Metsari shoes. They are a good fit and just what I ordered. Easy ordering, fast shipping. My daughter ordered NB. Our shoe colors are amazing. Can't wait to order more.
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July 2023 by Haris Sehic
I order basketball jersey Hakeem Olajuwon they send me Steve Francis ! 34 is not 3 !!! I understand wrong size but do you look what you sale before you send ?!?!?!? Francis is not Olajuwon !!!!!! This company is joke !! Never again . So to ship me Hakeem jersey they want me to take this jersey pack and return out of my packet . They send me email to print label ! Never again and I don’t know how they are in this business they should be shut down for service like this . Being small company the least you can try make customer happy and be honest with them . Their email doesn’t work so don’t waste time and typing . They want you only to communicate thru their chat . I called they told me go on chat lol . This is scam and they are thieves! I gave them one star which bothers me .
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July 2023 by J Tyree
Sent me a damaged hat and stole my money for shipping. So now I’m out $20 because I decided to purchase from theses scam artist no wonder why they have a 3 star rating. Avoid at all costs. It’s a reason why they have a low rating.
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May 2023 by Nay Roberts
Very bad business, always send wrong size and it's hard to get any customers service,
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February 2023 by Bionca Wright
I did get my order in a timely manner, however today I go to put the shoes on and notice that they have scuff marks. I look over the shoes and this is what I find!!
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January 2023 by Patch Itup
Wednesday 12/28/22 The staff here was very friendly and had great customer service skills.
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November 2022 by Bsmith Films
I had a great experience at the store . The workers are very friendly and customer service is the best .
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September 2022 by Chris. S
I ordered 8 T-shirt’s July 23rd. It is august 16th and my order still has not been shipped. None of my items were for pre-order so I am extremely confused as to why Marj from head of customer service says it’s due to inventory issues. THEY DISPLAY ITEMS THEY DO NOT ACTUALLY HAVE IN STOCK, which is very misleading and false advertising. I was told processing time is only 7-10 business days. I wish I would’ve read the reviews here first prior to ordering and I would have never purchased with them. I would not recommend shopping with this business. The customer service is horrible.
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August 2022 by Keisha Haskins
The 4 person staff was very distracted on their phones to even inquire about the three pairs of shoes I was waiting for them to get sizes for. Mind you I was the only customer in the store.
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July 2022 by Engelbert Ocampo
Great selection of shoes . Insane color ways !
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July 2022 by Paul Albright
I ordered Sneakers and shirt from this store both was delivered wrong size smmfdh i would never support this business n they customer service is really poor
