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March 2023 by Seana Knowles- Hinds
My whole experience reminds me of pushy car sales people. Same day purchase & return phone and still had to pay $70 restock fee. It’s ok I’ll never enter this store again. From now on I’ll purchase phones via the app or call customer service.
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December 2022 by Jose Viera
Service is really bad I don’t recommend this store for any one the guy don’t want to work
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November 2022 by Jeanine McCormick
One of the associates gave out all my information on my account to someone that’s not even on my account I live five hours away from the store for someone to call me to tell me about what’s on my account without my authorization this really upset me
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July 2022 by Gods Plan
I really like this location, I drive out my way for the good customer service here. Thank you to the honest lady with pretty eyes that helped us. Wish I could've remembered your name!
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June 2021 by Brenda Duverce
Avoid; customer service reps ruined my bill and took my trade ins.
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May 2021 by lawrence smith
My experience was awesome. The service was great, everyone was very nice and acknowledged your presence. Carmen is exceptional she does everything and knows it all. Carmen's customer service skills was excellent and she had me taken care of very well.
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May 2021 by Shalanda Larkin
The Tmobile store on 2nd and 441 I just love the workers Carmen they are so friendly and well knowledgeable about everything. I would definitely recommend this store . This store gets 5 ***** if I could give more I definitely would. Amazing amazing workers. Great people .Oops I didnt forget the other workers but just can't remember there names. All of them are ABSOLUTELY amazing.
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May 2021 by Keyondra Bernard
The staff members are so knowledgeable, professional and friendly! I really enjoyed my experience with Noel and Carmen! I recommend this T-Mobile/Sprint store to get a great service and value on a phone! See you guys again soon!
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May 2021 by Tyra Starks
Steve, Carmen, Kevin, and Vanessa are awesome. Customer service were great very friendly, professionalI and most importantly fast service. highly recommend to come visit for any help with your devices.
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May 2021 by Shawn Thomas
Debbie Brown was so so helpful to me. She was very knowledgeable about the phone and how it works. She is a Great asset to your company. Please recognize her! I left your company feeling completed!
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May 2021 by Christian Martinez
I was having such an off day today and coming to get a new phone with the help of all these knowledgeable employees really helped kick me out of my funk ! I was laughing and smiling the whole time. More than an upgrade it was an experience. A great one !
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September 2020 by Who knew 786
Not very knowledgeable at all..went for an exchange due to bad device and they put in the system my phone had water damage..probably on purpose went to the location on Hallandale help and got great service ..
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July 2020 by Nicole
Horrible experience at this location. No wifi for few days in a cell phone store how is that? Had to come back and forth call before I arrive.The manager Eddie was very rude not professional at all. He needs to learn how to respect adults and have better customer service skills. Avoid this store if you can go to tmobile on hallandale better customer service, knowledgeable and they have wifi.
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July 2020 by Kaylin Lynch
This was my first time at this store... They were the only ones open after 6. I went in to get my screens replaced. One of my BEST T- Mobile experiences-And Larry the store associate is who made it great. The service was quick and seem less. More importantly the experience was grade A. Larry was able and willing to entertain a conversation with us and work on the phones. He made sure to lay the glass with NO BUBBLES! Over all I felt like I was stoping by a friends job To get service and we never met before. Thats what I appreciate most about T- Mobile- that every time I feel like I am with friends.
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June 2020 by Yolonda Jones
The two Gentlemen in the front were very helpful. Frank ( I think that’s his name ) was very helpful with signing me up for a new service with y’all. I originally went to the location on Sunny Isles and wasn’t treated pleasant and I left. I end up leaving from another location and when I stopped by here to try again. He also was able to give me a better discount when I traded in my other phone. Besides my phone taking forever to transfer I had a great experience overall.