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November 2023 by Latoya Jackson
I have never experienced someone giving customer service lately so polite and helpful. Thanks Caleb
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November 2023 by David Russo
The guys there was really friendly. Just came from Haiti and is making the best out of life in America.
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September 2023 by Loretta Martin
Love having location near me, but store is very small.
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June 2023 by Nylan Pierre
I had a fantastic experience at the UPS Store! The staff was friendly and helpful, and the store was clean and well-organized. They provided me with excellent customer service, and my packages were handled with care. I highly recommend the UPS Store for all your shipping needs. Five stars!
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June 2023 by patricia guillaume
I always have a problem returning my Amazon return. Mr. Pierre always takes his time and oh so patient with me all the time. Great store to go too!!!
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June 2023 by Jennifer Cadet
The customer service here is always great. They always go above and beyond to help me ship stuff to my family out of state. I personally dont go to any other ups store in that area
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June 2023 by Kick Gang
Best UPS store in Miami Gardens. That Mr. Pierre is some manger. Thank you for always caring and for your Professionalism.
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June 2023 by anthony williams
I honestly must say I usually don't take the time to leave a review. But the service was so awesome every time I go there no matter if the line is long or short I know I'll be on my way in no time even other people I spoke to inline felt the same way keep up the great work.
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June 2023 by Char S
The manager, Odley, is amazing! Very knowledgeable, helpful and inviting. Every transaction is fast, smooth and simple!
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April 2023 by Caleb Ullysse
great customer service!! i love it here. shoutout to mr pierre for always taking care of me over here. 11/10 service!!!!
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April 2023 by Michelle Vega
This store is has a very clean , fast paced environment! I’m always in and out when I come to fax ! Bri is always a big help as well .
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April 2023 by judex browne
Poor customer service don’t go there, printer don’t work and they don’t reimburse you for messing up your paper.
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April 2023 by CAYEWOOO
i love the customer service here!! good vibes every time i walk in!!
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April 2023 by Khamari Parks
Great customer service & my package was delivered fast to my mom!!
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February 2023 by Helen Nunnally-Mims
DO NOT USE THIS STORE!!! Yes the Customer Service when you walk in the door is great. However!! On 12/16/22 I paid to have an expedited package delivered to my Son in Atlanta. The package was delivered to one of two different addresses by the UPS Driver in Atlanta who told my Son to go to the incorrect addresses and attempt to retrieve it himself! The UPS Store Rep, Pierre, at this location did not complete the Claim Form accurately (over quoting the Claim Amount); which I could not view until I received the voided claim. As a result, UPS has closed my claim for $134.42 and Pierre didn’t do anything to assist me in receiving a valid refund. UPS advising me to go there again when I’ve done so FIVE TIMES is ludicrous. When Pierre filed the “Dispute Claim Form” online at the store, he failed to correct the Claim Amount. I will never use UPS Services again and if a Seller I use delivery is by them, I’ll cancel that order. Once you ship a package through The UPS Store, they become the Shipper and all disputes MUST be handled by them, through that store. Further, IF ANY refund is received it will be to that store, who then must reimburse the CORRECT SHIPPER.