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October 2023 by Brenda J.
Looks are deceiving. Using the app allows me an option to purchase tires for my daughter who resides in another state. Well as she needs 4 tires, I change my pickup location to 1825 Rockbridge Road and add her as an authorized pickup person. She makes an appointment I purchase the tires that the store clerk said are in stock... when I complete the order it said they only have two in stock. Store clerk asked if I ordered from the correct store and or if I'm on the correct app. Seriously ! I screenshot the particulars and the store clerk responded " I don't know what Walmart got going on" Doesn't make sense to me. Giving a 3 instead of a 2 sense the purchase is convenient.
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February 2023 by Steven Mclaughlin M.
Great Service People were very friendly and eager to help if needed.... I like the fact that everything I needed and more was there...
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August 2022 by Merequa J
Lots of items were out of stock on the shelves
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August 2022 by Bryce M.
I am only speaking from personal shopping experiences. I always go to Walmart and get what I need and have never used online ordering, or their mechanic services. From a walk in shopping perspective they are great! They usually restock on Mondays at the beginning of the week so if you want to get certain items that's the best time to go. The meat department is ok, not great but you can find something good every once in awhile. Overall clean, staff is helpful, and shopping on Mondays is the best day to guarantee you get restocked items.
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July 2022 by Алексей Киселев
El servicio de pick up es horrible. No funciona el telefono. No hay personal. La espera es muy larga.
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October 2021 by Veronica Z.
The literal bottom of the barrel. Don't even bother picking up orders they will only fulfill one or two or your items and don't even bother to replace them either. Spend more money and go to target this is the absolute worse
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January 2021 by rakan nasser
They don’t know how to fix the tier
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December 2020 by Veronica M.
The customer service here is beyond ridiculous! There were about 15 associates that were huddled up with a manager, I assume having a quick meeting. I approach them to ask if anyone can open one of the shelves in the electronic section and they all said there was someone working there and I walked around the entire section and no one to be found so I walk back to them and all of them said they could not do anything for me. How hard is it to walk over and open it and give me what I needed and go back to your meeting. It's hard to believe that these people actually work here because none of them wanted to work or do anything including one of the mangers. It goes to show how much they care about their customers. Please hire more people that actually want to work because I'm here to spend my money not just to walk around.
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March 2020 by Jo Ann Sweats
The Money Market Department is usually a long wait. Three people working the counter would be sufficient to work the desk when it is crowded. The service takes too long on North West 2nd Avenue and State Road 826. The appearance of the area needs to be general cleaned, it is very tacky looking. The overall appearance of the entire store needs sprucing up, arranging products in order, shelves need stacking, and some type of beautification is needed for the appearance of the store. The appearance of the money department distracts from its purpose, it needs a professional look. The staff I've dealt with are respectful, courteous, and exhibits a desire to help. Hopefully, the manager will decide to correct the problem soon.
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March 2020 by Diego A.
Horrible service on Saturday morning. I asked when can I expect some baby needs to arrive again and the answer was when the truck gets here Very ineffective poor managment
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February 2020 by Jose Manuel Alvarez
(Translated by Google) Very organized and good service
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November 2019 by Pete G.
Wow. I've been in some bad Walmarts in my time but this one might just be the worst. Filthy store, slow cashiers and lines for miles. Being the only Walmart nearby you'd think they might make a bit more effort with upkeep but apparently you'd be wrong. With a Cop Cam in the parking lot I suppose the area itself could be to blame. Neighborhood, or clientele being what it is you should still expect a modicum of cleanliness and a bit more effort from this multi billion dollar drain on our tax dollars.
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October 2019 by Melynda H.
BEWARE: I thought the curbside pickup was great, tested it out a couple times and it was going smoothly until about the fourth time. My order included some bad produce and something was left out. When I contacted them through the app, they mistakenly thought I'd paid through EBT when I paid with a debit and instructed me to go into the store. After a few more emails (and much time), they could't get it squared away. Finally I went into the store, which is what we all try to avoid, hence the curbside pickup. Customer Service sent me to the back of the store. The assistant manager at the Grocery Pickup area walked me to the refrigerated section on the other side of the store whereby the manager told me he would take care of the issue. Exactly as I thought, the issue has not been resolved. Hence, beware of returns. Amazon is much friendlier in that area, making their service way more attractive and convenient because of the delivery.
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June 2019 by Sheila O.
No water fountain in a Florida Walmart . What?! seriously bad !!!! 4 handicap carts dead at 11:00 in the morning on a Friday . Serious obvious management problems here! Fix it or get rid of your manager ... epic failure of their duties. Oh ps, clean up the store!
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June 2019 by Vanessa Rodriguez
TERRIBLE customer service at the sporting good department. One key, to one door, only one person has it and no one knows where the one person is. You ask for help and they annoyed with you. Step up your customer services.