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August 2023 by Pavel Popov (Pash)
The service is ok but the staff are very slow and don't keep their promise on time.
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August 2023 by alex kuk
I came here with a friend, I’m not even a customer. I’m observing the customer service here and wow they are horrible. A lady asked to have her last 2 months statement printed. Guy said it will take a few hours. Another guy opened his account three days ago and because a change in policy he can’t access his account until 5 days. My friend gets a hello and is given over to customer service on the phone and the teller just leaves us with the phone in a cubical. Thank God I don’t bank with Chase after being here for 20 mins and seeing this!
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August 2023 by Pavel Kievskij (Pash)
The service is ok but the staff are very slow and don't keep their promise on time.
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June 2023 by Sven
Very friendly and knowledgeable staff and management. I can recommend this bank and branche.
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May 2023 by Darlene Lewis
This Chase Bank is located in Miami Lakes. The employees are helpful assistance with Opening Accounts Or Banking Services. Customers can Apply for Loans, Credit Cards or Home Loans.The business has Seatings.
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May 2023 by Abu Qasem
You gotta take appointment if you want take a dump
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January 2023 by Chabeli Suau
Worst bank ever. Came to open a business account. The guy who was greeting people (bank was empty ) asked us if we had Sunnis we told him yes he Wendy to ask if they could assist us. Came back and ask us to see the Sunbiz like we were stupid and that we would have to come back at 1:30pm. There were no customers bank was empty. They don’t want to work.
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October 2022 by Ali Aleman
I went last week to deposit 25k and realized I had leave my License at hone since it's required an ID when depositing over 10K. Ihandle my conceled license permit (gun permit)and 2 employees from the branch said that its not a valid ID even thought it's issued by the State. I had used this ID at another branch before many timesat 15424 NW 77Ct. I came today and ask this branch again if it a valid ID to deposit and they response why Yes. So from what I'm seeing here is that the employee at this particular branch who did not want to accept my conceled weapon permit need to be properly train.
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June 2022 by María Inés Bertone
The drive I’m is not working correctly, extremely slow to process and operstion
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June 2021 by humberto diaz
Terrible went in to open a business saving account under my existing business acc on Saturday at 12:50 PM (they close at 2 on sat) they told me they where closing soon and there was no time. they had 2 ladies just sitting there talking with out doing nothing. actually garbage costumer service this chase has. complete trash. I've deal with someone else there that has a garbage attitude as well. like if you don't like your job get another one?
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March 2021 by Yipsi G.
0 stars this place is so so bad I wait 1-2hr waiting on someone to speak to. You have to sit down and maybe they get to you. They see you their and don't even ask.
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March 2021 by Wendy
Slowest tellers, they're not customers service educates, and parking here is terrible. I walked into the Wells Fargo down the avenue and it was much welcoming and helpful then the employees here at this chase.
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February 2021 by Luis Albuerne
They take the award for worst bank in Florida. Always Only one teller (sloth)speed, seeing that there’s a long line with irritated customers they still don’t open another lane. Terrible service
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July 2020 by Alain Salazar
Good service excelent service
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May 2020 by dally barral
Worst chase I’ve been to, and I’ve been with chase for more than 5 years
