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March 2025 by A J
Updating my review from 2 to 0 after finding this rat traps behind the bread. Recently moved to this area and after shopping in Costco located in Sole Mia Way, North Miami, this Costco felt short to meeting expectations. Among the negatives the place is older and smaller than the other location, there is less food options, there was an awful smell of spoiled fruits of every kind and last but not least, it was short staffed as nobody picked up the spoiled food and at the end there was only the cachier. The person who moves your purchase back to the cart was missing and had to do this myself, which was my first time doing this as Costco. It was really disappointing leaving the store without all the products I usually buy. Now, I am concerned that I have to buy them somewhere else or drive more time to go to the Costco location in North Miami. Please, invest in improving this store!
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March 2025 by Shemaiah
Quick, clean, and no long lines
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March 2025 by Alexandra Delgado
Bad experience with the cashier. All products, quality and excellent prices.
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March 2025 by Barbara Perez
I love it, there is everything and quality
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March 2025 by Eliane Wang
This Costco is by far the worst. People come in with 6 or more other people and they are buying with same membership with different receipts. As you walked thru the aisles you see boxes open and once they opened them, they take a sealed box. I just come to this Costco because is closer to my store and by the time I reach home, the Costco nearby my home is already closed.
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March 2025 by migfigdmd
Come early to avoid the crowds.
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March 2025 by Pedro Valdes
Very clean and well stocked
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March 2025 by Fern
Better than most in the area.
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March 2025 by Andy Guillen
I've been a Costco member for over 10 years, with the membership under my father’s and my name. My wife and I have shopped there countless times, and we've generally had good experiences—until now.
Recently, we went to the Optical department located at this Costco warehouse so my wife could get an eye exam for contact lenses and glasses. The exam itself went fine, no issues there. But when we went to place the order, the Optics manager told us she couldn’t make a purchase because she wasn’t a member. I explained that I’m the primary on our vision insurance, and she’s fully covered under my plan, but the manager insisted the service was only for members.
Not only was the refusal frustrating, but the way we were treated made the situation even worse. The manager was dismissive and rude, as if we were trying to get away with something rather than just trying to buy glasses. Hoping for some clarity, I went to customer service, and they confirmed that only members could use insurance for eyewear. However, they said my wife could place an order if we paid out of pocket. At that point, the whole thing felt so inconsistent and unnecessary that I decided to take my business elsewhere.
We left and went straight to Sam’s Club, where I also have a membership. Despite the exact same situation—where I’m the member, and my wife isn’t—they had no problem processing the order using our insurance. The experience was smooth, and we were treated with respect.
Costco lost me as a customer that day, and Sam’s Club just gained a more loyal one. If you’re considering Costco for optical services and your spouse isn’t on the membership, be aware of their strict policies. Personally, I’ll be taking my business somewhere that values both good service and common sense.
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March 2025 by Flor LC
I love
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March 2025 by Ileana Betancourt
Very good service and quality 👍
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March 2025 by Silvaev51
Costco should be more flexible about pet policy. They did allow my dog to enter into the store even though my pet was in his stroller. They just authorized service dogs like if those dogs are different from those who don't carrier that "title or assignment "
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February 2025 by Trakeya Penchion
Well stocked and friendly staff with lots of open checkout lanes. My husband is wheelchair bound and there were a lot of courtesy mobile chairs, but almost all had dying batteries. I'm thankful the helpful staff members found a chair that lasted our entire shopping trip.
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February 2025 by victor quioto
Everything fresh
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February 2025 by Alejandro Rodriguez
Tremendous store, everything well organized, everything super, what is very bad, it is time to go out, bad ethics, it is very sad, they call you a thief, unethical people touching your items, tremendous queue for pleasure, if there are custodial cameras, because of this lack of respect, today a staff served us poorly and I told him that there was a tremendous queue and he told me that he was not in any hurry. I think that Cosco should be more grateful to its customers and improve that service.
