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November 2023 by Ivori Mcjimpsey
Horrible customer service. Called the lady didn’t speak English. She acted as if I was gonna steal. Looking at all the complaints about the store. They need to close down
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March 2023 by Sebastian Lalas
Doesn’t even follow its own store hours
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October 2022 by Bryant Genao
I called to inquire about prices and was told they can’t give me the price over the phone. ???♂️ Obviously I won’t be going there. Called another liquor store, they gave me the prices right away. I’m on my way there now.
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September 2022 by Leslie Azor
Do not open on time. I even called and literally ignored my calls. Don’t depend on the opening time, you will be disappointed
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April 2022 by yoatsel ruiz
They cheat you they put a price on the stand and then when you going to make the check out it’s higher
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September 2021 by Prime Time Scratcher
Lady working there has horrible customer service skills. My daughter just went in to buy me some cigars, since my usual shop is closed today, and the lady completely ignored her. She asked the lady if she had Perdomo and the lady answered “just look yourself”. Also the cigars had no prices on them. Horrible. I figuted I would give this small mom and pops store my business but no thanks. I hope the owner reads this and hired someone with proper customer service skills and with some knowledge.
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September 2021 by Chris Negron
Worst place ever! Mind you the lady that works there was extremely rude and walked behind us like we were going to steal something. My wife picked up a bottle of rum we were going to purchase and the lady that works there took the bottle off her hands like if she was going to steal it. Never in my life had I've experienced such a rude person. She stated that I could use a Visa card to pay for my items and it's a gift card that was given to me. Then I went to pay for my items using my credit card and she asked for ID like ID I was a criminal. We were followed throughout the store and the lady was breathing down my neck and we were force to purchase something quickly.
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August 2021 by rusbely ojeda
So clean and organized the girl that works there was so nice and they have full stock of everything
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May 2021 by Adrian Iglesias
At the time of this review, 10:17am, store is yet to be open... Unprofessional...
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January 2021 by alejandrachew
Very good prices
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January 2021 by Luis Rostran
The girl working here has no mask on when called to report they just hung up on me. Clearly they don't care for their customers or their customers health, disgusting.
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January 2021 by Angel Requejado
Lady working there has horrible customer service skills. My daughter just went in to buy me some cigars, since my usual shop is closed today, and the lady completely ignored her. She asked the lady if she had Perdomo and the lady answered “just look yourself”. Also the cigars had no prices on them. Horrible. I figuted I would give this small mom and pops store my business but no thanks. I hope the owner reads this and hired someone with proper customer service skills and with some knowledge.
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December 2020 by Andy Gonzalez
Be careful you ask a Cuban ref if they have Caymus a magnum she says yes you ask her how much she says she dint know you drive to store and she hands u a 1.5 liter Jameson amd you ask her what’s this this ain’t caymus Ans she says what dathood rats in miami lakes be careful
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November 2020 by Perla Matias
Horrible. I've bought liquor here PLENTY of times. Karina, however did not want to sell me alcohol without an id. Mind you, the plenty of times I've bought liquor here before she has NEVER ASKED ME FOR ID. I had to walk back to my car to retrieve my wallet (I had cash on me) I dont know if she was in a bad mood, but I will NOT be returning to this establishment. Horrible attitude. And I know she knows who I am. I've spoken with her plenty of times. If you dont like your job FIND A NEW ONE.
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August 2020 by Alison Rojas
So I called the store to speak with a manager and the lady does not speak English. I tried to explain to her that I need to cancel my order and re order because I ordered the wrong bottle and she refuses to do so even though the bottle of liquor still had not been picked up by the Uber driver.