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January 2024 by Norma Lorenzo
I have been shopping here for years. I highly recommend the store, the clothes and the customer service has always been good. Ed is a sweetheart and he is always more than willing to help with everything.
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October 2023 by Sophia Meitin
Beautiful store with great clothes! Only good place to shop in Miami Lakes. Clothes are unique and the aesthetic of the store is amazing. I’ve been shopping here for 6 years and I love it. My mom has been a client for 20 years and still shops here today. I highly recommend!
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March 2023 by Maria Valent
BEST, unique boutique in Miami Lakes! I often buy gifts here for friends from Pinecrest, and the response is always, “I need to visit this shop.” Eddie gets good quality, unique clothing and accessories that truly are different
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March 2023 by Jessica G.
THIS PLACE IS TERRBLE! Horrible customer service and I even saw a cockroach in the fitting room! It was disgusting and very unsanitary. I was truly disappointed when buying clothes from here. I was so excited to wear it to Bimini for spring break. and now I CANT I'm very VERY UPSET!
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March 2023 by Stephanie R.
If giving no stars was possible I would for this store. The owner is very unprofessional, constantly in a bad mood, and treats his employees like they're dirt. I wouldn't recommend anyone go here for many reasons but him being the first one. You walk into this store and immediately the vibes are off, a very cold environment to say the least. Working or shopping here is an immediate no from me.
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August 2022 by Sin Vee
DO NOT SHOP HERE. The overpriced, cheap quality clothing and accessories will not last. The owner is rude and creates hostile environment for shoppers. Any reviews over 1-2 stars are FAKE reviews.
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August 2022 by Maggie Moreno
After spending thousands of dollars at this place, they would not return a pair of 38 dollar earrings that turned brown before I even got to use them….
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August 2022 by Maggie B.
I have spent thousands of dollars at Drop Boutique in Miami Lakes.... Bought a pair of $38 earrings that turned brown before I even wore them, yet they refused a return. It doesn't matter that the return date expired, they still had the ticket, they sold bad quality and should have backed it up. Well, they lost a client and referrals....
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July 2022 by Y M
I’m so shocked to see bad reviews of this store. I have been shopping there for 20 years. I have always had a positive experience every time I have gone. The owner is an absolute delight. He has been taking care of me since day 1. I have been to many boutiques where I have felt dismissed by staff but this is the only store where the owner comes out and personally helps me pick out clothes. It would be a huge miss to skip out on this location.
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March 2022 by Gabriela Gonzalez
Absolutely love this store! I always feel so comfortable with the staff as they help me put outfits together! The owner is very nice & has great taste! I never leave the store empty handed!
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March 2022 by Lissette Cosculluela
I love Drop, been a customer for years and the personal service and hospitality have always been top notch! Highly recommend Drop and their merchandise. Ed and his staff are wonderful ❤️
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February 2022 by Chelsea Verge
I’m pretty sure any review above a 1 or 2 star is the owner making fake reviews for himself cause this place is terrible. Worst customer service And horrible prices for cheap clothing. The place is also not well maintained, it was dirty and there was a terrible smell
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February 2022 by Charity Erickson
While the clothes were beautiful the staff was not. When I came in from I was looking for something to change into because it was very hot and the window clothes really blew my mind. However not even 5 minutes in I was discriminated against because of how I looked. There were two workers there a female and a male on Saturday the 19th of February. The female was nice she asked if I needed any help I said “no I just haven’t been there before and would need to look around” which the male worker took as his ignition to embarrass me by saying in a snotty attitude. “ clearly you haven’t been here before… clleearly” I was so embarrassed and ashamed just for stepping into the store. He shouted it from the back of the room while I was in the front of the store everyone shopping heard him and him and the female just laughed I left in tears because of how they made me feel. When I looked in through the window I saw him staring at my with the biggest grin on his face. I never knew people like him actually existed. I took my business elsewhere. I suggest most people do the same if this is how they are going to treat people. My husband was heart broken he couldn’t be there to stand up for me. I’m only heart broken that someone like that could take away my confidence
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February 2022 by Brandy Weatherman
Very rude owner. I see a lot of people have also had the same problem. I’ll be taking my money back to the bank or to the much better boutique styles Miami
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February 2022 by Robert Flores
Terrible quality clothing, you can tell they bought it for Pennies off some Chinese website. Honestly don’t know how they’re in Business. Super rude and this one doesn’t really have to do with the store but the owner is one ugly MFer