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March 2024 by Iván Durán
This store really destroyed my fascination with Marcos Pizza. The customer service and their management is really terrible. The schedule indicates that they close at 11pm, on several occasions I have arrived at 10pm and the store is already closed. Terrible service from this store located in Hialeah. In addition, the bathrooms are dirty and the place is very unkempt. It would be good to give the administration of this site a review.
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March 2024 by Ernest gringo
They don't answer the phone
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February 2024 by Christopher Abernathy
Called twice and sat on the phone both times for more than 20 mins waiting never again
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January 2024 by Gabriella Gonzalez
worker in the front was very rude doesn’t look like he wants to be there. after taking order sat down inside and started vaping. highly unprofessional, I do not have facebook and will not be able to reply via facebook or twitter. guy has a white shirt on and even had the door locked when we arrived. was dirty blondish. i was not able to get a name.
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January 2024 by Yanislet Perez
Super!!
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January 2024 by danay martinez
Terrible experience, I went to pay with cash and they do not accept bills greater than 20, so I took the card option and they were not accepting it either, I don't know what solution the owner of this place can take, I do know which one to take as a customer, there being so many pizzerias
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December 2023 by Adriana Alfonzo
Terrible employees!!! We ordered a delivery pizza and it arrived 2 hours later. We called and the rude employees said that they had a lot of work that if "YOU UNDERSTAND!!!". When we tried to call again to cancel, they didn't answer the phone. Once they answered we asked to speak to the manager and he never answered. We went to the store and it turned out that it was completely empty and the employees were not in the kitchen or at the checkout. They left after a while, we complained to them and they never apologized, they justified themselves with incoherent things. The terrible pizzas, poorly made, arrived cold and stiff. Bad experience.In general, we love Marcos Pizza's pizzas, but the truth is that Doral's are better and the employees are very attentive and polite. But I don't know why, strangely, if we live in Doral, for delivery they forced us to order in Hialeah Gardens.Those employees who are not doing their job must be changed.
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December 2023 by Eduardo Porcarelli
A garbage place. Terrible attention. We ordered a pizza on November 27 at 410 pm and they promised it at 440 pm. They delivered it at 6 pm, completely cold, and 10 minutes from the premises. Since they didn't answer the phone to find out what was happening with the pizza, we went to the business. The manager was not able to offer any apology, her face with a mocking laugh said that nothing was her fault or her responsibility. There is the option of not putting even oneStar? One star is a lot for that joint with terrible service.
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November 2023 by jennifer puente
Had to come leave a review to let you know what an amazing experience I had today. Victoria is absolutely amazing. Her service was fast and friendly, and my pizzas were DELICIOUS. She was all alone and handling it like a champ.I've been working in restaurants for 20 years and I could use some employees as good as Victoria. You're lucky to have her. I will definitely be back. ?❤️
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November 2023 by HAMYT LESTHAD
had to wait over 15 minutes to be able to order since the girl was taking a lot of time taking someone else's order over the phone, after that my order took over 25 minutes to be ready. I won't come back.
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October 2023 by Roberto D.
Pleasantly surprised! I was in the shopping center in Hialeah Garden and it was lunch time so I picked pizza. I happen to find a parking space right in front of the door! It turned out to be a great pick. 3 tables inside if you want to eat there they have delivery service too. The employees are courteous and helpful . I had a 6 slice pepperoni pizza for less than $10 it was fresh and tasty and made right in front of you. I recommend Marcos. btw they have a full menu too not just pizza.
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September 2023 by Roger C.
I ordered pizza online at 7:30pm & arrived to pick it up at 8pm. when I announced myself to the cashier he said that he couldn't find an order for me..... he found the tix but my pizza bowl was never done! I had to wait 20 more mins for my Pizza Bowl to be prepared & cooked
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September 2023 by Reynaldo Perez
Normal to have problems with orders. (Wrong toppings, wrong size, wrong orders). Last vist there was one kid working the back and taking orders (Tuesday at 6pm).
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September 2023 by Ernesto Ferrer
I ordered the pizza at 09:08 pm and the cashier told me 15 minutes the Pizza was ready at 10:03
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August 2023 by Alex Milian
Ever since Marcos Pizza established a restaurant in my area I haven’t ordered from any other place (Dominos, Papa Johns, Pizza Hut). The Pizza always taste and looks fresh, their Jalapeño Ranch is the best pizza dipping sauce! The Old World pepperoni is a staple for me considering other places don’t have it!Parking: I ordered for delivery but I know the location and can say there is a lot of parking.
