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July 2023 by kevin m.
Sub section is beyond terrible. Lady can only make one at a time. Sloooooowly. Like Zootopia.
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July 2023 by Juan Moya
Produce is fresh and clean.
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November 2022 by Erika V.
I've never had a bad experience at any publix, happy this one is so close to where we live.
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November 2022 by Krystel S.
There's a lady in the sushi counter that is always super accommodating. She's really nice and always has smile on her face. I couldn't catch her name but the service was amazing.
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November 2022 by AuSome Hand Up, Inc.
Shopping is always a pleasure at this location! The customer service is excellent! Ms. Betty is sure to keep everyone happy in the store. This is our favorite store! Thank you Publix!
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October 2022 by Max B.
I just have one question why we can't tip the baggers ? They are doing an amazing job by assisting us and the least we can do it's give them a tip to motivate them since I know they are barely making money .
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June 2022 by Dean P.
Unbelievable how consistently bad this place is. It's the only one close to my office so I keep going back, but it's wild how they don't even care about how bad they are. Managers don't speak english so they don't even care when we complain
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March 2022 by South Florida L.
I am a long time Miami Lakes resident and Publix shopper for over 25+ years.What a terrible experience at Deli counter and at Sandwich/Hot food station I had to endure today. I went in for my regular groceries but did not pre order as usual. I was prepared to wait as I was 2nd in line and and could have my kids get other items from our list. What a big mistake thinking it would be so easy.They should have the staff to serve customers effectively if they want to prioritize on line orders. There should be more than one person at Deli helping physical customers. Also, have a manager(blonde female) that does more than give excuses someone will be there to help when there are three of you behind counter doing online orders. Makes no sense.Then as I need hot food from the case next to Sandwich station, I have to wait again for that single person making them to finish a person came up and asked for something in case and lady looks at me and tells me to wait.Then when its my turn another customer walks up and other employee is ready to give her all the chicken tenders. The same item I am waiting to get my person to give me. Crazy! Needless to say a waste of 30 minutes standing in two lines only to be ignored "Twice". It was almost a two hour adventure.They need a better way of helping physical customers unable to use on line ordering which eases pain of waiting even longer for one item.Whats going on with Publix and terrible customer service lately. It is not the way it used to be
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February 2022 by Claudia V.
Three special cake orders in a row within a 3 month time span and somehow they managed to never have platic knives to cut the cakes. Publix is losing it's class as well as customer service. Definitely not ordering anything at a publix again. Will contact corporate to see how they feel about this.
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January 2022 by Adriana B.
This is my go to Publix for everything even though I have one closer but I just love the Miami Lakes location. It's always well stocked and everyone is friendly and helpful. Today I went to preorder a special cake. Nikki was there to help me and she was so nice and friendly. She made great suggestions and helped me decide on what was best for the occasion.
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November 2021 by Honest R.
in regards to the PUBLIX PHARMACY,awful unlike the publix customer friendly service you would expect worse than local walgreens and cvs miami lakeswalked in for a flu shot waited 45 minutes and finally leftthere is no estimated waiting time i would avoid this pharmacy if possible
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May 2021 by Dani Ess
the employees don't wear masks and they have me the wrong medication i may have to lawyer up
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February 2021 by Jose Perez Granados
Servicio de primera con mucha amabilidad y todo es de mucha calidad
