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March 2024 by OffMarket Props
Decent hotel. Great outdoor garden area.
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March 2024 by Eddie Murillo
I had the best experience Celebrating my Wedding with an amazing staff. I want to thank Dana Valdez for allowing our vision to come to life, she made my wedding feel like a dream come true. The Catering Sales staff made sure all my request were accomplished. I can honestly say I was able to enjoy our very special day thanks to each of them, they each made all of us feel at home! Honestly this is the best team to have in your corner during such an important event in your life.Thank you all!
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March 2024 by Dan berken
Food & drinks: Bar service is great....bartenders are nice e and attentive
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March 2024 by Kathy Chaney
Great location, excellent beds and pillows.
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March 2024 by Hannah
Rooms are nice but the bathrooms are SO outdated. Pretty greenery and walking distance to some places. Only thing I wish they had was a hot tub.Rooms: The bathrooms were really out of date. Ours had a sliding door between the toilet room and sink and it was heavy as heck and hard to slide.
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March 2024 by Marcus Cousin
This stay was an absolute nightmare. From the get-go, we were slapped with the outrageous inconvenience of no hot water. Can you believe they had the audacity to suggest my wife trek across the street to use a men's gym shower? And when they "fixed" it, the problem just came back the very next day! They came up with some lame excuse about a faulty valve and our room's location being too far from the heater. To add insult to injury, they dangled a measly 25% discount in front of us for enduring ice-cold showers for two days straight.But the real kicker came at checkout. I specifically spoke to the so-called supervisor, Adrianna, about the discount, and she just nodded along. Then, the moment I get my receipt, what do I see? Full price. When I confronted her, she had the nerve to say she saw no notes about the discount and just decided not to apply it—didn't even bother to tell me she was scrapping it. Now, I'm stuck fighting for it with some higher-up on Monday.The sheer incompetence at this place is staggering. Do yourself a favor and avoid this dump at all costs. The rooms are nothing special, and the "amenities" are laughably outdated. No amount of dressing up can hide the fact that this place is a complete disaster. Steer clear.Noteworthy details: Don’t stay here.
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March 2024 by Denisse Cousin
Leaves a lot to be desired. Shower never worked and when trying to get a refund as they had no other room to put me in, they weren’t helpful. They told me to go across the street and shower in a gym facility but to be aware that it was a men’s bathroom lol… I’m a woman. What a joke. Will never stay here again, big mistake.
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March 2024 by Ian Gilmartin
Nice hotel, very professional, efficient front desk. No hot water for a shower in the morning, and the one elevator that served the second floor was broken and we had to walk a half a mile to the front desk and then back to our building outside to get our car.
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March 2024 by Marlon Gates
Very nice place ?. Gates.
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March 2024 by Marcus Cousin (Cuzo)
Checked out of room 1241 on 3/10 and this stay was an absolute nightmare. From the get-go, we were slapped with the outrageous inconvenience of no hot water. Can you believe they had the audacity to suggest my wife trek across the street to use a men's gym shower? And when they "fixed" it, the problem just came back the very next day! They came up with some lame excuse about a faulty valve and our room's location being too far from the heater. To add insult to injury, they dangled a measly 25% discount in front of us for enduring ice-cold showers for two days straight.But the real kicker came at checkout. I specifically spoke to the so-called supervisor, Adrianna, about the discount, and she just nodded along. Then, the moment I get my receipt, what do I see? Full price. When I confronted her, she had the nerve to say she saw no notes about the discount and just decided not to apply it—didn't even bother to tell me she was scrapping it. Now, I'm stuck fighting for it with some higher-up on Monday.The sheer incompetence at this place is staggering. Do yourself a favor and avoid this dump at all costs. The rooms are nothing special, and the "amenities" are laughably outdated. No amount of dressing up can hide the fact that this place is a complete disaster. Steer clear.Update 3/11Absolutely fuming after checking my bank account today, 3/11. I expected to see my account corrected, but instead, they've slapped on even more charges than they should have! Not only did they ignore the promised discounts for my stay, but they also tacked on a completely unwarranted extra charge. After countless calls and arguing with a parade of supervisors, their excuse for not honoring the 25% discount was absurd. They claimed that since I only reported the lack of hot water on the second day and didn't kick up a bigger fuss, I somehow don't qualify for the discount. What kind of logic is that?
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March 2024 by SunShine
Overall the hotel was nice. The bathrooms need renovating and the beds need better blankets. The front staff are really kind.4/5
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March 2024 by Joel Sparks
Lovely hotel that we stayed in before our cruise. Staff were friendly and helpful. The room was nice and comfortable, especially with the air con going at full blast when we got there. Would recommend.
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March 2024 by Grego Coker
While on a business trip, my wife decided to join me for a romantic rendezvous at the Miami Lakes Hotel. At the Front Desk we were warmly greeted by Nelson who immediately made us feel like we were royalty. Nelson displayed all the courtesy and class someone might witness in a Hollywood movie. So much so, that.later I regretted not having captured this moment on film. With all his Latin charm, Nelson made my wife feel like a Queen. THANK YOU!
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March 2024 by Guillermo Gonzalez
I've been to the restaurant several times, we go seated immediately. That had to be possibly the only good thing that I have to say about my experience today. The waiter was not rude, however, he didnt male us feel welcomed. It was like he was annoyed that we were seated at his table. My wife and daughter ordered burgers, the burgers were very bland and dry... even though the burgers were ordered medium. When I brought it up to the waiter, he was very defensive in saying that he's never heard of that before. At this point the waiter just made a face as if he didn't really cared and he left. Moments later, the restaurant manager showed up asking how everything was. I told him and he offered of they can cook something else for the girls. We said no thank you.. he then offered a dessert on the hous. Once the dessert came. The waiter quickly brought me the bill. Looking at the bill u was still charged for the 2 burgers that weren't consumed. Unfortunately, this restaurant demonstrated that thay are unwilling to make things right with the customer. I will no longer be returning to dine there.
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February 2024 by Liam Oxford
Nice,Spacious room, clean and very modern facilities, close to shops, restaurants and the airportNearby activities: Close to McDonald's and other restaurants