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January 2024 by riky tor
Great spot..nearby almost everywhere
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November 2023 by Luís Malespín
I programmed an appointment to open a new account on this location and when I got there I saw that this place was closed until further notice, even though the app said this location was opened. CHASE has been an absolute nightmare for me over the last week. Two other locations refused to help me open an account excusing themselves saying "we don't have any open space until two weeks in the future". C'mon, it's not that I'm asking for a million dollar loan, it's just opening an account. Awful.
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November 2023 by Glory Be to god
I went there today to deposit my money in Miami shores chase bank the manager Michael was amazing and nene the security person was amazing too , these people in that location are the best that I have ever seen so far at any chase I went around ? thanks a lot
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September 2023 by Mrs. Kay
ATM machine closes after dark....lol
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July 2023 by Jose Marinez
I responded to this bank to open an account at 4:30PM after being instructed by chase’s main customer service number/agent to respond without an appointment.I was told they could not help me open an account because it was close to closing time. professionalism and work ethic definitely lacks at this branch.3.3 rating is appropriate at this branch. I should have read the reviews before leaving work early and wasting my time.
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May 2023 by Oriana Ordosgoiti
Honestly, by far the best chase branch I have been to. The team at this location was very nice, respectful and helpful. Definitely a recommend
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May 2023 by Lee Williams
Their two outdoor ATMs have been largely out of service for the last three months. The tellers departed years ago. Recently, I went inside to ask for a "courtesy" notarization of a document. The attendant looked insulted and then sent me off to sit in a chair. I'm in the process of closing my account.
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May 2023 by Karell Montano
ATM are always out of service.
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January 2023 by Janet C.
Wendelle at Chase Bank in Miami Shores is FABULOUS! She helped me get foreign currency for a trip we'll be taking and was friendly, professional and caring. I highly recommend working with her if you get the chance.
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October 2022 by Christopher Yepez
This is not a branch, there are no tellers. Waste of time.
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May 2022 by Oral TASLIYURT
Jessica A. the best banker in mayami.
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March 2022 by Femme Superior Femme_superior_official
Best bank ever
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December 2021 by Hilda Rivera
Love chase bank
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November 2021 by Anne S.
Went to bank three times to open a business checking account. Granted, I had a mistake in my original paperwork, but corrected it as was explained at the first interaction. The 2nd interaction....mistake had not been corrected properly as I made the corrections as instructed by the teller, and according to the 2nd teller, that was not what I needed to do. Third correction needed. Followed 2nd tellers instructions. Brought back all paperwork, etc and opened account. Thought everything was fine until I received a letter several days later stating the bank needed additional information. Did they clarify the information they needed, no. Letter also informed me my account would be frozen and closed in 3 days if they did not receive the mystery information. Called 800 number. One hold for 2 hours. No person. Call branch where I opened account. Was told someone would call me back in 30 minutes. No call. Called again. No answer. Called again. Was told they would call me in 20 minutes. At this point I still have the 800 on hold. Bank manager gets on the phone and tells me they need a copy of my drivers license, which I had given to the teller when I opened the account and apparently he did not copy it. I explain I have been on hold for over 2 hours trying to find out what the issue was and as I was traveling I would not be able to bring my id back to the bank until the next week when I return. Nope, they can not give me an extension on freezing my account for their error. So the account will be closed. What a waste of time.
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September 2021 by Javier Girald
Very friendly personal with the costumers.