-
January 2024 by Gisella Gaudini
The worst costumer service! Do not choose this pharmacy for your medicine, please!The delay they have on the medicines it is insane! My daughter still crying bc they are working since 1 day ago in the order ??♀️Unbelievable ?
-
January 2024 by Terence Baker
I've been forced to go without pain meds (oxycodone 10mg) for (2 1/2) weeks with no explanation except theyhaven't arrived yet. At the 9050 biscayne blvd. location ?
-
October 2023 by Lena V.
Christopher is the sweetest person. He was worried because I am a senior citizen and my shoe laces were loose so he made sure l walked around the supermarket with my laces tied the proper way. He did it for me. God bless employees like Christopher. Oct. 4th.2023 1:59 p.m.
-
June 2023 by Ronald Bojorquez
I’m not sure if the warehouse or the district manager read all these reviews but they need to pay attention to this issue!! You have a pharmacy manager and an assistant doing what? And they are not short staff because I just counted 5 ladies including the assistant!! My wife is in pain and they are giving me the runaround to come back over and over.. really? They have no sympathy for the customers…. I wonder maybe they don’t get pay enough? Or is just what they learned from their managers? You can see how the service has come down from a few years ago till now, maybe they changed managers but you can see the change big times !!!! I hope someone take a note of this issue! I’m getting another pharmacy anyways!
-
June 2023 by Andres Medina
10 people and nobody pick up the phone. Everyone needs to get fired.
-
May 2023 by Andre I.
Very nice Publix the majority of staff are good, but the deli staff "sandwich" section take very long to make a sandwich they seems like they get bother when they see a person making a line...
-
April 2023 by Steven Guivas
While shopping here I went to use the bathroom and there was a homeless dude living there. While a security is standing at the door like what is security for then? Miami is just trash man!
-
March 2023 by evelyn hernandez-velez
I have been using them for over 5 years and have never had any major complaints. I have seen staff come and go and some are better than other but I know it is not easy dealing with so many prescriptions and the needs of different people, many who are not feeling so well and just want their meds. I tell my fellow customers who shop here, be patient with pharmacy staff, a lot of times they are doing their best and dealing with challenging personalities.
-
March 2023 by Peter Hammer
More times than I can count the prescription is not ready at the pharmacy when they say it will be. Today was no different. Yesterday as I phoned a refill order, the person said “you can pick it up tonight or first thing tomorrow morning.” I said first thing this morning please. This morning. At 10:45, the order wasn’t ready and I was told it will be at least 1 hr 45 min. She then asked what time they told me - I told her the story. She rolled her eyes at me and without looking down said “it says 9pm tonight.” Interesting story but they close at 7pm.My request to fix this: don’t be surly to customers, don’t make things up just to get the customer to walk away.
-
February 2023 by John W.
DANGER!!! If you do not want to get MUGGED, ROBBED AND YOUR CAR DAMAGED!!! Do not shop at Publix Miami Shores store. Management does not follow protocols from corporate Risk Management with filing the necessary reports. Supervisor from customer service on duty 1/30/2023 was ignorant and did not pulled the video tape for the cops to see who did the damaged/ break in to my vehicle. After taking to friends and neighbors I was informed to file the report which I did. Different supervisor advised the report would be submitted the store manager and corporate risk management would call. It's been 2 weeks with no call. In the meantime Safelite Auto Glass Company replaced my windows however they did not put the tint and damaged the electrical system when locking the car with the fob. My out of pocket cost exceeded $500. 00 it is a principal not the money that I want Publix to be responsible
-
January 2023 by Nameless T.
An hour wait at the deli no matter what!!! They purposely go slow like to the point it's insulting like they're trying to piss their boss off but the customers are the ones that get victimized. I asked the woman is it more important for her to organize bags than server her customers who've been waiting for 15+ mins and she said yes. I said where's the manager she said over there go get her if you want. Like the disrespect is mind blowing on top of being the most overpriced grocery store in Fl
-
December 2022 by Alex Leonard
Hire more help. My goodness. Read your reviews and make changes. Nice people and all but they're overwhelmed and overworked. Management needs to step up.
-
December 2022 by Francisco Tortosa
The prescriptions are never ready when they tell u Initially they'll say a time, then when u show up they'll say in a couple of hours. Also been hung up on when calling several times .
-
December 2022 by Elika Raven
Terrible! Stay away! The line is a mile long. Nobody wants to take responsibility for lack of service. Don't give them your business.
-
November 2022 by Mayako N.
I was in line to order a sandwich. There were 3 people ahead of me. I know it's a dinner time and busy. There were two ladies making sandwiches. After 15 minutes or so, I thought it was my turn. But the lady who just finished with one customer started making orders for online. She didn't even acknowledge me. The customer wasn't even there yet. I am not sure that online orders have priority. But I felt it was wrong. I left without my sandwich.
