Walgreens offers a range of services including prescription refills, health and beauty products, photo printing, and more. The pharmacy staff, especially at the Biscayne and 90th location, is highly praised for their helpful and compassionate service. One reviewer shared a story of emergency medication assistance, where pharmacist Gaby and manager Dumas went above and beyond to help reduce costs despite insurance challenges. The staff’s kindness and willingness to help are appreciated, making customers feel cared for. The store also makes it easy to get Covid-19 booster shots, with smooth and quick appointments when forms are filled out in advance, and minimal waiting time. Customers find the process convenient and efficient, especially when the store is not crowded. However, there are some concerns about staff training and management. One reviewer mentioned a pharmacist who dismissed a prescription without proper knowledge, but noted that another young pharmacist showed kindness and went out of her way to help, representing the best of Walgreens’ values. Overall, the pharmacy staff is seen as helpful, caring, and dedicated to providing good service, making Walgreens a trusted place for prescriptions and health needs.
This could be the worst Walgreens I’ve ever been to. Horrible customer service. The pharmacy takes forever to complete orders. I’ve had to wait over 30 minutes in their drive up window to get a prescription. If I could have given zero stars I would. Pathetic excuse of a store.
May 2024
Most probably one of the worst one !! when you ask the only response is “press the button”….really ? I need to wait a customer service for buying a shower gel ? And so many items are missing…i do not want to come 3 or 4 times before getting eye drop or anything else. The closest for me but definitely not lucky !
March 2024
Unprofessional. Rude and I WILL never come back to this store. Hire better employees
