Walgreens offers a range of services including prescription refills, health and beauty products, photo printing, and more. The pharmacy staff, especially at the Biscayne and 90th location, is highly praised for their helpful and compassionate service. One reviewer shared a story of emergency medication assistance, where pharmacist Gaby and manager Dumas went above and beyond to help reduce costs despite insurance challenges. The staff’s kindness and willingness to help are appreciated, making customers feel cared for. The store also makes it easy to get Covid-19 booster shots, with smooth and quick appointments when forms are filled out in advance, and minimal waiting time. Customers find the process convenient and efficient, especially when the store is not crowded. However, there are some concerns about staff training and management. One reviewer mentioned a pharmacist who dismissed a prescription without proper knowledge, but noted that another young pharmacist showed kindness and went out of her way to help, representing the best of Walgreens’ values. Overall, the pharmacy staff is seen as helpful, caring, and dedicated to providing good service, making Walgreens a trusted place for prescriptions and health needs.
A kind courteous Pharmacy staff that took the time to listen to my questions and help me find the right thing to help out. Thank you so much 😊
March 2026
I had only a few units of insulin left and ordered two weeks early. Pharmacist Johnson recognized the urgency, but neither he nor Store Manager Mujica offered any solutions—just told me to wait. Their inaction put my health at serious risk. Immediate improvement in customer care is needed.
February 2026
I like how low the price is, also they have a drive thru, wish I use most of the time.
