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January 2024 by Billy I.
Would say the truth, or to say the least downstairs was pretty much what you would expect upstairs
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November 2023 by Lieutenant Ram
I am a regular, as I usually get a Cuban toast for breakfast. I greet and treat the staff well because I empathize with their difficult job and shifts. However, this was not the first time I have interacted with this rude and unpleasant cashier. I said good morning and handed her the exact amount which included some change. The cashier left me with my hand extended in the air as she wanted me to put the change on the counter instead of me handing it over to her.She could have communicated her preferences but instead came across as a loud Cuban circular ginger without a soul. With my description you cannot miss her. Of course, I did not tip because tips are earned through pleasantry service, which is the opposite of what I received.I will not be returning as I will not support a business that has horrible customer service in general, gets the orders wrong, and lacks any culture.
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July 2023 by Miguel Quito
My daughter and I visited this convinient store and we loved it, they have really good food, we stayed down the block on the Best Western plus and it was nice to know that we can have fresh food in a walking distance. The service was great specially Melisa and I think the other lady's name is Suheidy they were very nice and helpful. I will definitely visit again this store when i visit Miami.
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June 2023 by Ruthy J.
Oh yeahhh, you want to stop by here before going to the beach. Create your own fresh sub, grab a tasty craft beer, and you're set! Be warned, the lines can get long, but the team does a decent job to keep the line going. It's a good sign that Downstairs is always packed during lunch hours. Expect to hear some Spanish (it's the native sounds of the land). Overall, it's a clean pit stop with fun variety of items to select from.
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May 2023 by Howard Rubin
More than a convenience store! They have freshly made salads and sandwiches, a steam table with home made hot foods. Tables and chairs inside and outside. Very friendly service. Parking has room for trailers. You can easily walk here safely from the local hotels nearby.
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February 2023 by Marco G
Best place to stop by and grab a quick bite at a fair price, or sit down and have a full-blown meal, meanwhile the staff is very friendly and the place is always clean and busy which is a great sign. They also have lotto, beer, wine, sandwiches, and more.
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November 2022 by Hada Urbina
I love fish soup , Saturday’ s menu
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October 2022 by Alessandro
Really good comfort food, love the Latino food specially because the quantity and quality is really good and feels like homemade! Will definitely visit often
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September 2022 by Alberto Diaz
Great sandwiches at any time of the day (or night). I had the Cuban sandwich and the service was excellent!!! I’ll be back for more soon…
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September 2022 by Aless Camara
Really good comfort food, love the Latino food specially because the quantity and quality is really good and feels like homemade! Will definitely visit often
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August 2022 by Jo Knight
Local food spot in the area of the airport. It is my top choice store in the area to pick up a turkey wrap, snack items or a cafecito.
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August 2022 by Joe Stallings
I ordered a cheese burger, the menu said choice fries or potato chips, the lady said they were out of fries so my only option was chips. Well I came back to get my food the customer in front me opened her to go box and she had fries. Questioned cashier, oh yes we have fries. 1 star
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June 2022 by Christina Strickland
My favorite convenience store and they have great fresh food as well the for real shakes are the bomb
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May 2022 by Mister H.
Friendly staff Clean place But the cheese steak sub is NOT Boar's Head brand, which is what they advertise. What I got was a steak and fat sub; a lot of fatty beef. Gross.
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March 2022 by The K.
Upon entering this establishment expect to be met by an overall air of nausea. Like the smell of vomit on a carpet in a confined place. The place itself is teeming with ineffective mamagment and employees and a myriad of other... invertebrates. The employees frequently over charge customers- either from malice of a lack of attention, and so called managment lacks the humility to apologize for their frequently committed theft and overall ineffectiveness. The people in charge are as feeble minded as the purportedly illiterate employees and the place gives off the overall vibe of a dumpster fire. If your a fan of health violations, scurvy, and slovenly service- this is the place for you!