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February 2024 by Pinzon W
It is ironic that this post office has a big sign "Heroes work Here Thank you for Your Dedication yo out Customers from south Florida District" but can't say the customer service here is good. Always a line, only one person attending. If there are two, then one is on the back while a line of customers waiting!
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February 2024 by Yadira Valina
I visited this post office today, the clerk was very disrespectful, he used inappropriate and insensitive comments against me, that were borderline discriminatory, practically denied service to me. On Monday I will be back in order to speak to a supervisor. His behavior is unacceptable.
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January 2023 by Migs
Usually have a good experience here...Renee is excellent and really friendly. There was another teller, Stephanie, who seemed like she was either having a bad day, or didn't know how to do her job because she couldn't answer some basic questions I had about the difference between Priority and a Certified Receipt...she kind of had a thousand yard stare and seemed really checked out...a shame, considering that everyone else there is lovely & really helpful.Recommend this post office, just avoid Stephanie and make sure to go to one of the other tellers.
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July 2022 by Roberto Vizcon
Very nice small full service postal office in Downtown Miami Springs. Street parking. Very friendly staff. Always not crowded.
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June 2022 by Theo Karantsalis
Very nice post office and staff.
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March 2022 by Miguel B.
Usually have a good experience here...Renee is excellent and really friendly. There was another teller, Stephanie, who seemed like she was either having a bad day, or didn't know how to do her job because she couldn't answer some basic questions I had about the difference between Priority and a Certified Receipt...she kind of had a thousand yard stare and seemed really checked out...a shame, considering that everyone else there is lovely & really helpful.Recommend this post office, just avoid Stephanie and make sure to go to one of the other tellers.
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February 2022 by Karla
As a Miami Springs resident, I have used the USPS services at the local branch for many years and always had a pleasant experience. There is never a line and the staff is very nice and helpful. I recently had to ship an international package and Maylin went above and beyond to help me. She was super patient and guided me throughout the entire process. Thanks to her kindness I was able to successfully send the package and saved a lot of money by sending via International Express!! Very happy with the USPS office in Miami Springs
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December 2021 by Chela Vigil
They are very friendly and helpful great staff
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November 2021 by Kathryn Fortunato
The gentleman who was working here was kind, helpful, and didn't grumble about my ridiculously sized package. What more can I ask for?
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August 2021 by Maria D.
Best post office I've been to. Came during the day and there was a short line and minimal wait. The staff was courteous and friendly. There is off street parking available in front of the post office and public parking located behind the building as well.
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June 2021 by Rose Gold
Giving it 1 start because there is no option for -0- stars. This is an ongoing issue!!!! I have been waiting for several packages and although tracking shows delivered the packages are not getting to me on time. They get here 1 week after the fact. Ive been waiting for over 1 month for a package and tracking has it going back and forth between Miami and FT. Lauderdale post office. As of last Friday tracking shows that jt was delivered but nothings has been delivered as of yet. Another package I am waiting on also shows delivered last Friday, yet nothing is here. Last month I had the same issue with ither packaged. Ever since our regular carrier was changed the mail delivery has gone to shambles. I dont know what is going on but this is unacceptable. Hire more people if you are short staffed but make sure they are competent!
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November 2020 by Julio Perez-Delgado Jr
The guy that works here is the best... just dont go with the woman working here she always has some problem and doesnt know what shes doing..ever
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October 2020 by DeeAnne Greisofe
Please do not trust mamai springs post office... I sent a money order through western union to the dmv for 450 dollars... I have a picture of the envelope before I dropped it in mamai springs inside drop box...everything was correct on the envelope..well it never made it to the dmv....long story short...someone not only cashed and stole my money order...but didn't even have to sign it on the back..Wells Fargo just cashed it for them...they also opened my mail...and mamai springs post office never got it to the dmv in Tallahassee....be very careful sending out mail through this post office...its been a nightmare for me... I will NEVER USE THIS POST OFFICE AGAIN!
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June 2020 by Nerdy Hustle
Smaller lines compared to other locations and service is always friendly!
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October 2019 by Brittany Williams
Always a good experience when coming here. The attendant that particular day was super nice and helped me with my transaction. That is not always the case at other branches.
