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January 2024 by Yuisber Luis Velazquez
This branch is disrespectful, spending the entire morning waiting for them to help me open a savings account. I have been a customer for 7 years. They are not serving anyone. I registered without an appointment and I had #1 and two people sitting at the computer doing nothing, just talking. A young woman and a disrespectful man only tell you that they are only serving people with appointments, and if the appointment doesn't show up, they can serve me for almost an hour without doing anything, just talking, and no one with an appointment ever arrived. They have to solve these problems in In these branches, the workers do not want to work, they only go to tell stories about the jobs that they treat customers poorly.
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January 2024 by Carlos Humberto Martinez Campo
The service is getting worse and worse
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January 2024 by Ronald Rios
Nice customer service.
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January 2024 by Alejandro Quijano Viel
The worst experience of my life. I recommend not coming to this site.
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January 2024 by Yony Loaiza
Bad experience, they sent me from another branch and I made the appointment online. They do not open bank accounts for Colombians, the advisor only says that she remembers that you are not Cuban, Exclusion comment and sending me to another bank that does open with a passport, When I have a driver's license, social. Work permit and proof of address. According to the official, the bank's policies are to only open accounts with the license address, terrible and a fatal waste of time.
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November 2023 by Alejandro Gajano
10 people in line, hasn't moved an inch, I mentioned it to manager and his response was "there are only 5 people in line." I'm deeply concerned that a manager of a bank can miscount so badly
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September 2023 by Gonzalo Viglino
Had to wait about an hour and 20’ to get attended by a banker, not to mention the waiting list was empty! We were only two people waiting and the bank itself seemed to be abandoned by the lack of personal. Never coming back
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July 2023 by Jennifer Rocha
Honestly THE WORST PLACE EVER !!!! Even having an appointment they have no sense of time!! Management are super rude and not helpful. Definitely not recommend !!!
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June 2023 by Konstantin Lavrov
My experience was great at this brunch. I’ve had the appointment, but showed up 3 hours earlier than appointed time . Was very politely approached by WF staff and within minutes was taken care of. Mercedes was very helpful and attentive. Keep up the great job guys
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April 2023 by Yinet De la torre
If I could not spend this star badly, because in reality, this office can not be classified as a bank. I had my appointment for 2:30 p.m. I explained to the lady that I was arriving early because I had a medical appointment, very kindly, after waiting 1 hour, the agent who was supposed to see me decided that since I had arrived so early it was more convenient for him to wait 45 min for your 1pm appointment to arrive before mine is brought forward. Anyway, I wasted my time and left those two little people resting after their lunch hour because they definitely don't have the desire to work. The manager of this bank should make a better selection when hiring, because they really don't want to work and as we know the most precious thing in this country is time.
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January 2023 by honey hush
The website for the bank said there's a drive thru but when l got there no drive thru. Waste of a drive and was late to work looking for another bank with a drive through. They need to clarify their online information. ?
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January 2023 by Alberto Carvajal
More than 15 minutes of waiting and nobody on the drive thru
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August 2022 by Daniellys Garcia
Zero stars should be an option. I was completely dissatisfied with the service I received. I went in to get a notary and the woman sent me home two days in a row because supposedly I was missing paperwork. Keep in mind that this same lady had signed my paper a year ago, and no other document was needed. I asked why she couldn’t and she refused to answer my questions and spoke to be in an awful tone. A customer should not be treated this awful.
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April 2022 by Cesar Mauro
there were unable to provide me with not even 10 dollars in quarters
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February 2022 by Juan Carlos Abellaa
with appointment bad welcomingno body did not wanted to workno body was helpful in this placepersonal were no nice they were rude and bad behaviors.
