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November 2022 by Vincent Viscomi
I am only giving this company a 1 star because they used to service Miami and no longer. Never had a problem with them. I was referred to Red Diamond Detailing from Blue Diamond who said they were highly recommended. No website or reviews. Jorge came and washed three cars. Did a OK job, but advised one car needed some window treatment due to debris and would come back. Called him several times and said he would take care of it and was backed up because of the rain. As of today, said he needed to come back with an extra $50 charge. We paid $60, $55 and $90 for a detail. Only one car had wax, the other cars were regular wash. He doesn’t promises what he delivers, and we are very disappointed.If you promise to complete a job, finish it. Lost our business for life.Service: Auto detailing
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October 2022 by Shelley Taylor
Sent a request to be contacted through the company website to detail a vehicle. Never received a call from them or any follow up.
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July 2022 by ailenis cabrera
I brought my 2016 Yamaha FZS to Blue Diamond for a ceramic coating. I couldn’t be happier with the results. It definitely brought my Jetski back to life. Since then they are the only detailers that detail my car and my Jetski. Absolutely awesome customer service, response time and they’re always doing everything possible to work around my schedule!Services: Polishing
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July 2022 by selena ventura
Make promises to clients and cannot keep their word.
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July 2022 by Erik “Gonzo” Erik
Great pic online. Terrible work.
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September 2021 by Bill Scott
Great job excellent detailers completely done and a great job
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August 2021 by Karri Hajec
Best detailing company in the Florida keys! They have ceramic coated my boat and cars! The inside and outside detailing is above and beyond!
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August 2021 by Karen L.
like everyone else posted, i booked my appointment online after seeing their truck 5 houses down...problem!!!! they do not keep appointments and do not call to re-schedule. i have talked to carlos 3 or 4 times, and he says i will call you back in 10 minutes (3 times)..never happened. do not waste your time..they claim to be in the keys and only service your needs if you are convenient
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June 2021 by Francisco S.
Don't waste your time. Made my appointment a week in advance. The day before I confirmed the appointment would be the next day at 7am. There I was on my day off up at 6:30am like an idiot thinking people would show up on time. The guy didn't show up until 8:30. It was raining that morning. It stopped raining at 7am. I paid for the "Green Diamond" package which according to their website includes "Green Diamond EXTERIOR: Pre Rinse, Foam Bath Shampoo, 2 Bucket Method Hand Wash, +Fine Grade Clay Bar, Dry with Microfiber Towel, +Machine Applied Wax, 2-3 Month Protection, +Water Based Tire Dressing No Sling, Wheel Wells Shine, Clean Front/Back of Wheels INTERIOR: Thorough Interior Vacuum, Cleans Small Cracks & Crevices, Wipe Down Interior, Dress All Plastics, Air Freshener, Clean Door/ Trunk Jams, Streak Free Window Cleaning, Blow Water Out of Every Crevice" My car didn't not receive a machine applied wax. again MY CAR DID NOT RECEIVE A "MACHINE APPLIED WAX" No "tire dressing" front and back of wheels not cleaned, even the spare tire on the back of my jeep is still dirty. The appointment was less than an hour long and my car was left dirty. Impossible to vacuum, wash and claybar in under an hour while doing a good job, not including anything else the packages supposedly includes. I sent pictures to the guy who answers the phone and said he'll send the car wash guy back. When I sent him the pictures he said they I need to pay for a better package. I'll post pictures. I'm sure I'll get a response on here stating I'm wrong but I'll let the pictures speak for themselves. You'll get the same car wash at the gas station for 20 bucks. That dirt in the door jam rubs off with your hand. Meaning if they used soap and water it would've came off. Found sand inside The guy ended up coming back and touched up the car which I really appreciated but it's still dirty. Not worth it. You can use the excuse of the package I ordered was a light clay bar and not a full clay bar but no excuse for the door jams and other issues. these are a few examples but there is more. Entire parts of the "package" I paid for weren't done. Do yourself the favor and get your car washed literally anywhere else. Looks like I went thru a automatic car wash. I'm curious to the reply( if I even do) that I'll get. Would be nice for them to fix the wrong but we'll see.
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May 2021 by William Conde
Blue Diamond was recommended to me by my son after he had his truck ceramic coated and just knew I had to get my brand new Dodge Ram ceramic coated as well and Blue Diamond did not disappoint at all! Blue Diamond was on time, they explained the whole process to me, and truly put the customer first. Lastly, and most importantly my Dodge came out AMAZING! I am always driving it around just to show off that showroom finish. THANK YOU BLUE DIAMOND!!
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May 2021 by Christian Landa
After a few referals, I decided to go with Blue Diamond Detailing after having seen the results of the ceramic coat they did on my best friend's SeaVee Z. They worked their magic on my Tahoe and flats boat and I was left speechless. Both, truck and boat came out AMAZING! Better than the day they left the showroom floor. The ceramic coat left them gleaming like a mirror in the sun and protected for years to come. Thank you again, Blue Diamond!
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May 2021 by Miami Phenoms
Great work done! Very very happy with the service.
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May 2021 by Oh O.
Do not waste your time booking an appointment with this company, they are scammers. We booked a week in advance for today at 10:15am, it's 12pm and no one had the decency to call to cancel, advise us they are running late, nothing. I hope the business owner understands that people have lives and cannot revolve their day around waiting for a car wash. It is very unfair that I plan my day according to this and get canceled on without a notice. When i try calling no one answers. This business is so unprofessional and will never succeed if they continue like this. 0 stars.
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April 2021 by Gabriel C.
This is a one of the worst car washes I have ever had. If your looking to waste your money on a simple car wash this is your spot. You can tell these people just come real quick just to give you a simple car wash , head out and collect their money. My cars windshield is full of some sort of wax that was smeared on it. It wasn't even applied correctly.I would of rather had taken it to my local street car wash and I would of gotten a better result with those people than this company. Disappointed....
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April 2021 by Lisa S Parker
Rene and his team did an AWESOME job ceramic coating my boat! Their attention to detail, customer service, and their concern concern for customer satisfaction is a rare find these days! Highly recommend and you get what you pay for! Thanks guys! Sid Parker
