Horrible cruise line. booked a cruise with them recently and unfortunately couldn't go because our daughter was hospitalized with RSV. Carnival did not refund anything to us even though we provided documentation proving our situation. They clearly have no empathy or morals.
February 2024
We cruised 2/10/24 on the Valor and had an amazing time. Our room Steward, Merta, was the absolute best. He was attentive and helpful. We couldn't have asked for better service. All the staff was wonderful.
January 2024
went on carnival conquest 1/5/24-1/8/24 I went to customer service told them I dropped my Tiffany necklace(I seen it) I took a picture of where I dropped it and they said they could get it for me then came back and said it wasn't there and I had to leave the ship
