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September 2023 by John T.
No problem's ,called and got right in and a very nice person answered the pharmacy phone, I have been reading some nasty reviews but they don't fit my experience with them
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September 2023 by Raquel M.
this is the worst pharmacy hands down they are slow and rude medication was due for a refill on the 26 didn't receive it until the 10th of the following month. that's not the problem the problem was when my 85 year old mom went in to all about her meds she was told to just go to another farmacy cause we call everyday and where not the only ones waiting.. the phone service is the worst cause they just don't answer i've even called with head quarters on there line and they still didn't answer sad just sad they deserve 0 stars
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August 2023 by Sep R.
This has to be the worse CVs I've visited. Almost an hour waiting in the drive thru, then another hour in line inside the store. Now tried the drive through today and they're closed at 7. Mind you the store closes at 8. No excuse whatsoever. You guys need to hire more people in order to be able to provide better service. It's time. So sad!!!
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August 2023 by Andrea L.
I went to the self check out and pressed for assistance and the cashier, who is a male and bald, and just for purposes of description, has a horrible personality, he came up and said to me (screaming with the worst attitude ever) YOU SHOULDVE GONE TO THE REGISTER, and went on to tap the fucking screen so hard I wanted to cry. He made me feel so fucking bad for just requesting assistance for him to do his fucking job. Fire that man you guys are disgusting as an establishment for having such rude people work for you.
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May 2023 by Bradley B.
Should be 0 stars. One week, two visits and 20+ phone calls and text messages to refill a simple prescription. Service quality would have to improve 100% to reach the level of abysmal.
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April 2023 by Google user
Pharmacy didn’t give my prescription (their error) had to go back 2nd time, 10 minutes later, at 7:50, after waiting in line for 10 minutes they closed on me and refused to attend me while I was already in line, Miguel the pharmacist was incredibly rude and called me a liar.
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April 2023 by Adriana F.
Horrible customer service in the pharmacy. I just ask a question and the lady went off telling me to calm down. I didn't yelled I just ask if they got my prescription.
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March 2023 by Lt Dan Milian
Pharmacy didn’t give my prescription (their error) had to go back 2nd time, 10 minutes later, at 7:50, after waiting in line for 10 minutes they closed on me and refused to attend me while I was already in line, Miguel the pharmacist was incredibly rude and called me a liar.
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February 2023 by John B.
Very rude pharmacist. Long slow lines inside and out. Horrible phone response. They seem to be always short of help.
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February 2023 by Jennifer L.
Where to start....... Rude employees! Slow employees! If you want your prescription on time then please do not use this cvs pharmacy as your pharmacy! They are two days late on my prescription, then they tell me it will be ready at 4 PM. I go at 4 Pm and they tell me it'll be ready at 5 PM. My husband goes at 5 PM and they said another 45 minutes. SO RIDICULOUS! The guy with tattoos behind the counter is SUPER disrespectful! I've been using this pharmacy for almost 10 years and the last couple of years, this pharmacy has lost it!!
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January 2023 by Sergio Uri
Close this store this is a joke Waist of time filling your prescription here.
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November 2022 by Lee anzelmo
No complaints.. sometimes there's a little line, but where isn't there a line? Friendly, know you by name. Quick to say hello. Really I can go to any pharmacy I just choose store #3764
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February 2022 by Chris H.
This pharmacy is terrible! the pharmacist talks crap about patients that come in. She's rude. There is no help or empathy here. she told a lady that her prescription wasn't important infront of me. her names NISA. This type of treatment is horrendous!
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January 2022 by Mar F.
This afternoon I received a prescription for a very necessary medication, it was sent to the CVS on Old Cutler in Cutler Bay. I went to pick up my medication I need to be informed they do not have it in stock at that pharmacy. I asked for it to be transferred to another CVS and the pharmacist with a straight face said we are out of stock and it is out of stock at every CVS within 20 miles of here. I called the CVS in Dadeland ( just out of curiosity) to see if they had the prescription that I need. Surprisingly they do have it in stock available to be picked up; however because of the way the pharmacist at the Old Cutler CVS put in the prescription in the system other CVS pharmacist's can not access the prescription to fill it. The Old Cutler pharmacy will not be receiving any prescription medication until Monday. I will no longer use this CVS as I can no longer trust the pharmacist. I will be calling at 10:00AM to have my prescription sent to the Pinectest location; that if they answer the phone or maybe I'll just drive there to speak to the pharmacist as that maybe quicker.
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January 2022 by Meligala22
Always an issue with this pharmacy, staff is incompetent and rude.