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February 2024 by Georgina Frisbee
Always welcoming, professional, and courteous. Our oil changes, battery replacements, tires, etc. We trust Firestone by the Miami International Mall for anything car maintenance related. We have been customers for many years.
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January 2024 by Dizzy Dimples
They have a good service and very good mechanic, specially Rodolfo who is very good person. Thanks
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January 2024 by Mercedes Quesada
Excellent service, I took my car that marked an engine on the board and Mr. Alex, very professional, looked for what I had after spending almost 40 minutes with the computer and fixed my car, thank you very much Alex
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January 2024 by Gustavo Castaneda
Good & fast service. A bit expensive, but worth the cost if in a hurry.
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January 2024 by Claudia Yanes Castellanos
Good service, fast and efficient. The first impact of the price seems very expensive but if you compare with autozone or any other place where they sell new, Firestone is still the best, I have a Toyota and I don't even trust Dealer like I trust Firestone.
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January 2024 by Simon Brad
Fast courteous and efficient service
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January 2024 by First Choice Electrical
The best service in town, I always impressed with the customer service especial from the manager Alexis.Highly recommended.
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January 2024 by Joe Curbelo
They are very courteous and efficient. However they push the more expensive synthetic oil and lie about the life span of oils. They claim that synthetic oil needs to be changed every 5,000 miles and regular oil every 3,000 miles. According to AAA, those life spans are 15,000 and 5,000 miles respectively.
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January 2024 by Joe Dark
They deliver what they say that they are going to do to my vehicle. JC is very knowledgeable about vehicle maintenance.
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December 2023 by Chris G
Too long of a wait for a simple oil change. Only 2 cars before me. Been waiting 2 hours.Unacceptable
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December 2023 by Cindy C
I’ve been bringing my cars for over 15 years but on Friday November 10, 2023 I passed by because my SUV kept saying it needed air and it happened it had a nail puncture and the entire tire needed to be changed. Service advisor also Store Manager Alexis which is the gentleman who always take care of all 3 of my vehicles made the order on Thursday and on Friday they did the change. It took them about 1 hour to have it ready. Unfortunately at the time I picked up my vehicle I noticed the whole rim was COMPLETELY SCRATCHED when they took the rim out of the tire.Alexis & Technician Jose Maria tried to convince me it was dirty and them by simply cleaning it; it will be fine. I told them to double check and show me the inner side of the rim. THE ENTIRE RIM WAS COMPLETELY SCRATCHED! I will be taking it back this Friday November 17, 2023 for them to try to fix it.BE CAREFUL when you bring your vehicle check everything before and after! This is the first time after 15 years but who knows if it has happened before. Let’s see if they actually fix their mistake!
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November 2023 by Orlando Sthormes
It is a company where you arrive with your car for brakes, alignment, any failure there, the personalized attention of the managers is how we can help you Excellent and with the Mechanical staff I also highly recommend them
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November 2023 by Alexa González Mateo
One star is little that this place deserves. On September 5, I went to get my car fixed at this place... when they put it in the computer, it showed that the solenoid valves were damaged, ok, they fixed it after a month, and it marked the CHECK again, Today I took it again, they told me that it had a false contact and that they had fixed it. Leaving the place he dialed CHECK again, it means that they removed the code, very intelligent on their part.But very inconsiderate, I went to an AUTOZONE and the computer shows me again that the solenoid valve is still damaged. Super disappointed with the place, it's a shame, since I lost time, money and a day of work.
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September 2023 by jose lopez
I'm not going to waste much time with this review. I don't think the this company knows what a manager means, I will never go to a firestone again.
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September 2023 by RAJA DUGGIRALA
Too much expensive