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February 2024 by Robert S.
I used to like H&M fashion and clothing years back...it seems like the shirts don't hold their shape as good as they used to and the styles are a bit more boring. I went to check a few items and I was not impressed by the looks, colors nor selection they had. Too bad...because the prices are not bad, but the shirts are not fitting me well.
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January 2024 by maria lopez cano
It used to have more assortment, it has good offers, if you know how to look on the racks
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January 2024 by Лена Пасика Solаr Light
Google showed me that the store works but we came, and they said they were already closed.
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December 2023 by b
I definitely don't recommend doing an online order for pickup at this location. The customer service was atrocious. I'm assuming it was the manager "helping" me she was awful. I did A LOT of waiting around just for a simple pickup order.
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November 2023 by Felix Guzman LMT
Customer service was on point, super helpful.I just wish H&M made more extra small V neck T-shirts
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September 2023 by Vasilina V.
Nasty people. Awful managing stuff. They are cheating with items on Sales. My advice - take a picture of any item you see on sales with a price tag on it. Avoid this store by any means.
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July 2023 by Siku Heath
This is a three floor H&M and plenty of otems to choose from. It wasn't as scarce as I have seen other stores recently. For a busy mall that was a little unexpected, the lines were a little longer, so it was definitely not a place to shop in a rush. Overall experience was good and loved their kids' selection.
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July 2023 by Daritza Luna
The lady in the men’s dressing room is rude. I was watching what my friend was trying on from outside, another person was doing the same thing and no one told them anything.
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June 2023 by Lotus Demise
Louie was so kind and patient a 5 star employee he deserves a raise
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May 2023 by Mitchell Jon
Reasonable prices ..but the items are fairly low quality
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April 2023 by Mack Lubin (Mac)
This location has a terrible shortage on staff. The store is split with a men's dept upstairs (with a checkout area) and a women's dept downstairs with another checkout area. I was here last week to grab 1 t-shirt and it took 40 min in the line. There was 9 people in line. Men's register had 1 person and no support. As I'm writing this review, I am in a line with 22 people downstairs. Why am I downstairs with men's clothes? Upstairs men's checkout is closed. There are only two cashiers. Again, buying a few shirts is taking me over half an hour. I gave two stars instead of one, only because as I was 4th in line, a third cashier came to help. And the Cashier Louie was very professional. Even with the pressure I gave him. AT least I left with a positive experience.
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April 2023 by Natalia Carrington
Love this place but they started to change the sizing a lot , they have very small amount of the small size.
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April 2023 by Sonia G
I was totally appalled by the customer service at Aventura on two occasions this week , totally disgusted the staff is clearly unhappy because everything about the experience was rude!!!! From the changing room being closed and being told that you need to purchase and try on at home if you want it !!!??? I am sorry I have never experienced such awful customer service will not be back
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March 2023 by Emely R.
I've come to this H&M several times in the past, I have never had an issue and staff is super friendly and nice here. The store is really well kept especially for a crazy Sunday. Fitting room was clean and they have two floors one for women and one for men's I believe.Highly recommend to shop at this location.
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January 2023 by Alex Freire
Great storeGreat varietyGreat pricesQuality merchandiseBut ABSOLUTELY the worse customer service EVERevery one has a horrible faceAnd atitude.