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November 2023 by Geisy V.
they are the worst . horrible service. they damage your car instead of fixing it and the financing department lies all the time, promising cars that they dont have and having you wait for months and months. please dont buy there or service your car there. they are no good. twice they have scratch my car while being inside service with them.
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September 2023 by Thais Moura
It was perfect! The salesman Ricardo was very attentive e kindness and I got the car the same day! The manager Alfred was also very attentive! The team is wonderful and they do everything to see the customer satisfied! I very happy with my new car, EMVISTA! Recommended!!
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September 2023 by Robert Rosenfeld
Made an Appointment to get my car serviced was than called an hour later and told that they only had 2 people on staff for that day and they would have to change my appointment for a few days later for which I gladly complied. I showed up for 10:30 appointment after also confirming the appointment the day before with Lehman staff member only to than be told that they over book and I would have to leave my car there for a day or two for them just to look at it.This is not anyway to treat customers in very understanding of the labor shortage bit they shouldn't over book than. They need to be more honest with clientele. Very poorly run business. Unethical to treat people like this.
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September 2023 by erika lawrence
I bought my car at this place but is the last time I’ll set foot there. I went to see it on a Saturday it had 8.8k miles on it , I went back and forth with Ricardo my salesman about a couple of things that was adding on the price, he told me he could take off a couple of them.Well instead of taking it off he add it on to the price of the car , which was advertised for one price online but they sold it to me for a different price, I didn’t fuss much about that because they increased my car trade amount, I know that car salespeople play with the numbers, but they should stick to the priced advertised.The other thing is like I said I saw the car on a Saturday and by Thursday I was there buying it, my salesman neglected to let me know that in those 4 days before I bought it they had put on over 400 miles, so in the contract it says 8,8k but when I left the car has 9.2k miles; I mean I’m sure other people had test drive the car but over 400 miles? Where they go to Orlando?I just think my salesperson should had let me know about the mileage increase and put the real number on the contract.Very dishonest.The other was, that night my salesman neglected again to charge a small down payment amount even though I asked about it; so the day after he was harassing and blaming me for it; when it was his responsibility.I’m angry because of dishonesty of the dealership on selling the car for more than advertised; and because of the dishonesty of the salesman for not telling me about the extra 400 miles and not taking responsibility for not doing his job well. I’ll go to the other Buick places around there but not this one.I was planning to take my daughter to trade her car there; not happening!!
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September 2023 by Mark E.
Still waiting for a return call from manager. Mark E at 401.529.6090. 2020 GMC Acadia purchase off lease.
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September 2023 by Rebecca Johnson
Austin was great! He was very thorough with explaining everything to me and when I didn’t understand things he broke it down in simplest terms. Even though a had a million questions he answered each one with no issues. He never got impatient with me and he seen me through my entire purchase from start to finish. Very informative and this was my very first time dealing with only ONE salesman so that’s most definitely a plus! When that time comes I will most definitely be back!
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September 2023 by Elizabeth Vallejos
What can I say about my experience. I have a Yukon that I had at another GMC dealer for 7 weeks. They did not fix the problem. After I picked up my car from that dealership I went to Lehman dealership. I was blown away by the professionalism the communication this dealership had with me regarding my car. I picked up my car the next day and it has been running perfectly. Estephania and Steve were extremely helpful with the process. A million thanks, definitely will be going to Lehman Buick GMC for any other needs my car needs.
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August 2023 by Marco Acciarri
I am absolutely thrilled with my new car, and I owe a large part of that joy to Ricardo's efforts. His dedication to providing outstanding customer service is commendable, and I believe he is an invaluable asset to your team.Please extend my heartfelt thanks to Ricardo once again for making my car-buying experience a memorable one. I will not hesitate to recommend your dealership and specifically Ricardo to my friends and family. If all sales associates were as professional, knowledgeable, and personable as Ricardo, the car-buying process would be far less daunting.Thank you for having such a wonderful individual on your team. I look forward to any future interactions with your dealership and Ricardo.
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August 2023 by Helen Phillips
Yesterday I went looking for a new car and walked out with my new Buick Enclave thanks to Julius’s patient and amazing service and Hernando’s financial expertise.I have always been someone to not like car dealerships because dealers are always aggressive and pushy when it comes to buying a car and being a woman. But when I walked in Julius was chill and let me run the show. He helped me look at almost every Buick on the lot and never complained or made me feel force in buying a car.He worked with his manager and Hernando in making sure I was happy and pleased with everything from start to finish.If you are looking for a car and want to have an amazing experience go see Julius and the crew!You won’t regret it!
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August 2023 by Tathiane Trofino
Ask for Shawn Sullivan, he is amazing! I had a great experience purchasing my pre-owned vehicle with him. He really did go above and beyond to make the car purchasing process smooth and was very helpful, patient, and definitely not the pushy car salesman I was mentally preparing to encounter. I am happy with my purchase and the overall experience thanks solely to Shawn.
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August 2023 by R. Tellini
I want to first give a huge complement to Julius Iannella the car fella, he made my experience looking and finding my car such a smooth, relaxing no pressure experience. He genuinely cared, he took his time and explained everything in detail to me, he is very knowledgeable about his cars, I highly recommend Julius he certainly is loyal to his customers. Thank you Lehman for hiring such a great guy…
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August 2023 by Mariana O.
I will never come back to this place. I do not care if they give me a 50k discount on my dream car, I wouldn't buy the car here just so no one gets commission. The customer service was horrendous and I've never met people so condescending. I was in total shock and will never ever come back. Do not buy from this dealership. The car i was looking for was here and I had all the money ready but I left due to the disrespect from the employees. I have never gone out of my way to write a bad review until today.
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July 2023 by Raquel A.
It was a very good experience. The dealer agent Mr Martín Cespedes was very professional, detailed, and helpful thru the sale process. We could say he went far and beyond the point of just stalling a car. Thank you Mt Cespedes. We are very happy with the purchase
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July 2023 by Janine David
I got pre-approved for a car, and after I sent them the certificate, someone named Nicole called me to tell me that the car was sold. I asked my nephew to call and pretend to be interested in the car because I didn't believe her, and she told him to come by and look at it and that the vehicle was still available. I am glad she did that; that gave me a reason to go to Kendall Toyota and buy a new Camry XSE today. Lehman Buick GMC loss and Kendall Toyota win✌️??
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June 2023 by Michael Sperber
I have always had a really good experience with the service people at this dealership. They are all reliably friendly, helpful, and manage time and cost expectations very well. I particularly recommend Estefania! She is always right on top of things and has a great attitude every time I am there.