-
June 2024 by Fatt Boy
The salesman Christian ,Puerto Rican, Bald man ,Is the truth ? ?. He spoke english and spanish. Explained everything very well mannered. Very professional. We will definitely recommend this metro pcs to any one because of him. God bless him ?.
-
November 2023 by Geovanni Barahona
Was told they have a phone available then when I got there my time was wasted. And the man was very condescending.
-
October 2023 by David Martínez
After 2 days visiting metro pcs stores to solve 1 connection to my phone, Whitney finally solved everything for me in 2 minutes, very professional in this store, thank you.
-
August 2023 by elba Durango
The attention is good, my problem was solved, thank you
-
August 2023 by Claudia Ser Espiritual
Whitney and the older Hispanic lady (she didn't want to give her name) if you arrive at the store after 6pm they no longer want to serve you. Because they already want to go home. They start telling you things like "it's 6:15 or 6:30, unfortunately today it won't be possible to transfer your phone line, come early tomorrow." Obviously you leave that store and go to another. A shame how they serve there.
Whitney and the older Hispanic lady (she did not want to give her name) if you arrive at the store after 6pm they no longer want to serve you. Because they already want to go home. They start telling you things like “it's 6:15 or 6:30, unfortunately today you won't be able to transfer your phone line, come tomorrow morning.” Obviously you leave that store and go to another. It's a shame how they serve there.
-
July 2023 by G. R.
The worst experience in my life. The 2 girls who were there that day, Whitney and the other lady with glasses, serve with a very bad vibe. They lack knowledge and they took me more than 1 hour and a half to try to transfer my phone. In the end they told me that the store closed at 7 when I had been there since 5:30. I went to a store located 5 streets from there that closes at 8:00. I arrived at 7:29 and at 7:40 I left with my transferred number and with the service working. This store needs urgent attention from the manager. The manager has been asking here everyone for another chance for several months, but he takes no action. There are many people needing work to give work to people who do not know how to attend customers. They are totally disrespectful to customers.
-
July 2023 by GABRIEL ROBELLA
The worst experience in my life. The 2 girls who were there that day, Whitney and the other lady with glasses, serve with a very bad vibe. They lack knowledge and they took me more than 1 hour and a half to try to transfer my phone. In the end they told me that the store closed at 7 when I had been there since 5:30. I went to a store located 5 streets from there that closes at 8:00. I arrived at 7:29 and at 7:40 I left with my transferred number and with the service working. This store needs urgent attention from the manager. The manager has been asking here everyone for another chance for several months, but he takes no action. There are many people needing work to give work to people who do not know how to attend customers. They are totally disrespectful to customers.
-
July 2023 by Supergraphics Media
The worst experience in my life. The 2 girls who were there that day, Whitney and the other lady with glasses, serve with a very bad vibe. They lack knowledge and they took me more than 1 hour and a half to try to transfer my phone. In the end they told me that the store closed at 7 when I had been there since 5:30. I went to a store located 5 streets from there that closes at 8:00. I arrived at 7:29 and at 7:40 I left with my transferred number and with the service working. This store needs urgent attention from the manager. The manager has been asking here everyone for another chance for several months, but he takes no action. There are many people needing work to give work to people who do not know how to attend customers. They are totally disrespectful to customers.
-
May 2023 by Ryan Blackmon
Horrible service took hour and half just for me buy a new phone there overpriced all they care about gossiping with customers worst service ever I ll never go there again
-
May 2023 by Judith P
very upsetting what happened tu customer service when i called to several stores in north miami no one answers the phone to prvide info why is this happening ?
-
February 2023 by Wesley Decenat
This is a Spanish store. We legit stood there while they helped Spanish people who came in after us.
-
November 2022 by Lori Jones
Although I'm a fan of Metro PCS, have used them for years, this particular store, I would stay away from. I bought a phone and was promised by the young man that everything would be transfered to the new phone, to make a long story short, all my messages, which were mostly business were lost, a lot of my contacts.. .gone... Very disappointing ... And I'm still not happy with my new phone.Think I'll try Verizon...
-
August 2022 by Alejandro Miranda
Very bad attention
-
July 2022 by Carmen Lorefice
THIS GUY IS THE BEST... VERY GOOD MANNERS, PROFESSIONAL, THIS IS MY NEW STORE FROM NOW
-
April 2022 by Raymond Preeschl
Quick friendly service is great with a smile!
