Pep Boys Auto Service & Tire Shop, located at 295 Ne 167th Street, North Miami Beach, FL, offers a range of expert tire services and auto repairs for cars, trucks, and SUVs. With over 100 years of experience, the shop is known for its reliable service and same-day tire solutions, including new tires, tire repair, and replacement. Customers appreciate the professionalism of the technicians, particularly Roberto, who is recognized for his thorough care and clear communication about vehicle maintenance. Many reviews highlight the quick and honest service provided by the team, with a focus on addressing customer needs effectively. However, some customers express frustration with upselling practices, noting that they were advised to fix additional issues that weren't initially requested. While the quality of work is generally praised and comes with a warranty, there have been concerns about specific service oversights, such as incomplete tire balancing. Despite these mixed experiences, Pep Boys remains a trusted choice for auto care, emphasizing customer satisfaction and expertise in both traditional and electric vehicles.
I use pepboys for all of my car issues. They demonstrate professionalism all. Wellington and Isaac are very supportive and always educate me about my car issues. I am not just a number. I also have my children bring their cars to get serviced at Pep Boys because of their good customer service.
March 2026
Armani was absolutely amazing. Highly recommended keep Up the good work !
March 2026
Both the customer service and mechanic gentleman that I had contact with were very helpful, polite, and professional. They took the time to not only explain the issues, but to show me the damage and why the service they recommended was needed. 10/10 experience with these guys
