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February 2024 by A N.
Everytime I come in to buy feeder fish, I see dead fish in every other tank and they ignore you for 15-30 mins, even if you ask for help or stand by the aquariums staring at them at the register. Avoid buying fish here
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January 2024 by Brenda M.
Called yesterday and was told they take walk inns for clipping dogs nails. Went today and was told they couldn't do them, would we like to make an appointment for tomorrow. That's poor management! Also there seems to be a problem with the ladies bathroom being locked with no one in there. Worse petsmart I've ever been in from Maryland to Florida traveling.
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January 2024 by ireneinmia
I always find what I need. I used to used their grooming services however a few bad times I stop. But I do like that the store is super clean. Friendly staff. It's cool to see dogs and their owners there. And I always find what I am looking for.
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January 2024 by Sergy Delgado
This store is very well stocked and provides very good service.
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January 2024 by Tracey Burger
Clean and well-stocked. Insufficient cashiers.
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January 2024 by Aileen S.
So for the first time my dog was denied his nails being filed because he has a tag but doesn't have a vaccine. Mind you the dog has been getting his nails filed here a few times and his rabies vaccine has been given an override by the vet for years. For the first time ever he was declined service for the same rabies certificate I have been bringing for years. Is frustrating because it was never my fault, I've always been being the same certificate for years and still have all the copies at home with the same message. So the older your dog or with any medical conditions that don't allow them to get rabies because of any disability do not bring here. It's not by choice that I don't want my dog to have the vaccine, every doctor has not allowed me to get it ever since he was 11. I've never had a dog discriminated due to disability or age but I guess Petsmart doesn't want a dogs nail to be filed due to a vaccine not being given due to disability.
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January 2024 by Ana Kokorelis
If I could give the grooming salon negative stars, I would. Beware! Do not take your dogs to the grooming salon. They canceled my appointment multiple times and then they charged me $200 for a regular haircut and bath!! Some charges were totally bogus.The staff is rude. The manager, Carmen, and Melissa are ill manner and rude to customers.
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January 2024 by Tatiana Clarke
One star because my dog was clean.naiils were clipped, and Keosha was nice , my dog's appointment was supposed to be 3-4 hours, I Paid extra for Chi shampoo and for my pet to be pampered. Well Keosha was done within the hour and she said my dog was too matted and just shaved her down, I paid $95. Keosha also said my dog was not a mini schnauzer and I should be thankful for a discount. My dog is a mini schnauzer and she's over weigh. Not happy with paying $95 for my dog to be shaved, won't be going back. Lazy groomer, she could have done way better.
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January 2024 by Craig Dorne
Friendly service with excellent selection of items
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January 2024 by Alyssa Royal
We were deeply attached to Aspen, a Siamese mix cat, who we intended to adopt. Our intention was to do something good since we don't have a cat problem in our home country, where every cat has an owner. We fought hard for Aspen to come to us, as he is a Siamese kitten recommended only for experienced cat owners, not suitable for children. Unfortunately, we were not able to adopt him. He was given to another family for Christmas (animals should not be given as gifts!). Residents in America are given preferential treatment, which perpetuates the problem of stray cats in your country. With us you would have one less problem as we would simply adopt it ourselves and import it into the country. We don't have such problems in Switzerland.We were told that as foreigners, we were not eligible (discrimination) to adopt him. We believed he would have the best life in Switzerland, experiencing snow, as cats are highly valued over dogs there. We are extremely disappointed with the unprofessional handling of the situation. The Foster Megan never even looked at us as a family (really incompetent) the decision was solely based on our address and a form. (We live also in American but we move for few months to switzerland) We genuinely hope that the family keeps Aspen and doesn't abandon him. Goodbye, Aspen, and best of luck with your new family and the children. Our eyes on shelter are different now. The cats dying in there.Ps: Megan (Foster) hope you make the right decision! And how many came back?Never ever again! Now i gonna buy the same cat in switzerland
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January 2024 by jessica pajaro
I found just what I was looking for,
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January 2024 by Angie Lopez
Clean store and friendly staff
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January 2024 by Sunem Rodriguez
Great PetSmart. They were very attentiveand employees always let you know about their coupons.
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December 2023 by Yesenia Perez
Every time I come here. No one wants to help you. You can’t find a worker anywhere. And they are SOOOOOO disorganized and LAZY
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December 2023 by Reina Otero
Okay everyone ??