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January 2024 by AdWords Account
UPDATE: Russo Tires called me and a technician went to my truck to check the oil pressure issue, it ended up not being related to the oil change. The issue seems to be with the throttle actuator control system, which is stuck. The staff at Russo Tires were courteous and very helpful. Thank you!I left my truck for an oil change on Monday, picked up on Tuesday, and today (Saturday) I arrived at a party and as soon as I parked I get the low oil pressure warning light, for the first time after owning the truck for 7 years. Not sure what’s happening, I’ll have to tow it home and then tow it to them on Monday. I hope they reimburse me if this is their fault.
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December 2023 by Leonardo Amaral
Horrible customer service. I walked in and the first attendant was not ware what Treadwear means. She asked another attendant to help her and because the other lady was in hurry to do other stuff she refused to give me a written quotation. I'm buying hight performance tires and she said each tire would cost $325 and the total for installation, balancing and alignment would cost total $1500. I insisted and asked a second time for a writen quotation and she refused doing in written because the price of the tires are changing everyday. I nver said I would be buying tires after 3 days. I just would like to know in details how much i.would be spending on services (install, balancing, alignment). I said thanks and left the store. Now I'm buying on the Internet the same time and will spend my money on services elsewhere.
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October 2023 by Mike V
Came 5 minutes before closing and they still attended me with no rush on my Supra ?? thank you Pino Russo
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October 2023 by MA SUSANA PANGILINAN
I went to Russo’s tire because one of my tires had nail and it’s loosing pressure, they fixed that tire immediately, very professional, they are expert on tires, the place was big, the office was clean and the waiting area was comfortable so many chairs, the price was reasonable. I will definitely recommend this place to everyone.
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October 2023 by Alina Diaz
Do your research before coming here.I called pricing to change my tires, when I ask how much it would be if ai had the tires the receptionist said that she couldn’t tell me and that she couldn’t ask the mechanics because they were somewhere else- the mechanics are right next to her and there were more people in the reception area, she wouldn’t had left it unattended. I called a second time and someone else answered the phone and they game me prizing for the tires and installation, honestly the best prize for changing tires, however I ask to for an oil change and they wanted to charge me 114 for the cheapest oil. I’ve never paid more than 30 for an oil change, mind you last time I went to this same place around March this year and I didn’t pay more than 30 for an oil change. They also wanted to charge me 95 for alignment, for this I’ve paid 60-80 before. Just, do your research before going, specially if you’re a women. I understand people can charge whatever they want for their work, I’m just not willing to pay those prizes knowing that anywhere else they will charge much less.Service: Tires
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October 2023 by maria lua monteiro
I was with them today and I loved the service, they were super attentive and did the job with excellence in addition to the price being great.
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October 2023 by Alina D.
Do your research before coming here.I called pricing to change my tires, when I ask how much it would be if ai had the tires the receptionist said that she couldn't tell me and that she couldn't ask the mechanics because they were somewhere else- the mechanics are right next to her and there were more people in the reception area, she wouldn't had left it unattended. I called a second time and someone else answered the phone and they game me prizing for the tires and installation, honestly the best prize for changing tires, however I ask to for an oil change and they wanted to charge me 114 for the cheapest oil. I've never paid more than 30 for an oil change, mind you last time I went to this same place around March this year and I didn't pay more than 30 for an oil change. They also wanted to charge me 95 for alignment, for this I've paid 60-80 before. Just, do your research before going, specially if you're a women. I understand people can charge whatever they want for their work, I'm just not willing to pay those prizes knowing that anywhere else they will charge much less.
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October 2023 by Donna Mocce
Great service, friendly staff they speak three different languages. They did my tires in less than a half hourService: Tires
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September 2023 by KATHERINE GONZALEZ MORENO
100% recommended!!!!They are fast and have good pricesService: Tires
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August 2023 by Fiorella Moreno
PLEASE READ THIS REVIEW BEFORE YOU COME HEREI’ve had my 2015 Corolla for 6 years with no problems. I’ve always gotten my oil change and brake pads changed when necessary. I brought it here to do everything and not only did they upsell me but they unfortunately messed up my car permanently.AFTER TWO DAYS MY CAR WAS NOT DRIVABLE.I had to get it towed back to them and the problem was that they forgot to “add a screw” when changing the rotor of the wheel. They also did not change them even though I paid for them to be changed (I had this verified by another mechanic)I will be contacting the Mr. Pallazolle directly.
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August 2023 by Taylor V
I have no issues with people wanting to upsell but today was too far. I always come for an oil change, when told the estimate i was never told that i would be charged extra for things i never asked for (brake fluid and Washer fluid) which is dirt cheap anywhere else. When I confronted the guy to give me the estimate, he told me that he didn’t mention it. This is the last time this place tries to squeeze me.Service: Oil change
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August 2023 by Fiorella M.
PLEASE READ THIS REVIEW BEFORE YOU COME HEREI've had my 2015 Corolla for 6 years with no problems. I've always gotten my oil change and brake pads changed when necessary. I brought it here to do everything and not only did they upsell me but they unfortunately messed up my car permanently. AFTER TWO DAYS MY CAR WAS NOT DRIVABLE. I had to get it towed back to them and the problem was that they forgot to "add a screw" when changing the rotor of the wheel. They also did not change them even though I paid for them to be changed (I had this verified by another mechanic)I will be contacting the owners directly.
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August 2023 by Nadezhda O.
Desafortunadamente estos mecánicos no son honestos. Yo mande mi carro hacerle los frenos y a los dos dias tuve que llamar una grúa para recogerme porque el carro no se podía manejar. Me dijeron que habían cambiado los discos de las ruedes, y otro Mecanico me confirmo que no lo habían hecho. Estoy sumamente decepcionada con este servicio y como quedo mi carro.
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August 2023 by Frank Orellana
Good service , free food , no waiting time , friendly and nice staffService: Tires
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August 2023 by Dennis Cabrera
Excellent service, amazing facilities. Space to work in a very nice Lounge area. I was donde in less than 30 min. Tyre Repair should copy this business model...
