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May 2025 by ET
The Sally store on 3703 W. Flagler St. povides excellent service quality. Jubisa is extremely professional, kind and friendly. This is my favorite Sally store in Miami and I have lived in this city over 35 years.
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February 2025 by Rosio Garcias
I placed an order this morning for 2 hour delivery, when my order arrived one of the items was missing.
I called them over 9 times and nothing, they said their phones are not working. My mother went in for me to get the product and they said they shipped it in the bag and blamed the delivery driver. The bag was fully closed, I ripped off the staples!
The manger or so she says she’s the manger was nasty (I was on the phone with my mom) and said she was not gonna help and to call the driver company…
I finally called the 1-800 number and got refunded for that item and let them know of the horrible customer service.
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November 2024 by Chloe
The man who works there was extremely rude and following us around the store. There was only one other customer and he was following us around like we were going to break or steal something. Had the audacity to tell us that we will break a NAIL scrubber when we were checking it out. After that we left the store immediately of how rude he was and racially profiling us.
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November 2024 by Cyan Simmons
Please update your hours on google and the sally beauty website. Don’t understand why I can show up at 8:01 & the doors are completely shut with the employees just staring at me pointing to the sign. If you close at 8, then the sally website, google, apple & everything else should say so.
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September 2024 by Liancy Rodriguez
Today I was in the store and I had the pleasure of being helped by this very nice girl, she is the assistant manager of the store, I think her name was Yuvitza; she helped me with all my doubts, she is very sweet, I wish there were more people like her in other businesses.
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September 2024 by Lenny Marrero
Worst experience ever the associate I went at 1:30 pm and o my one girl attending that’s terrible there’s supposed to be 2 or more associates there they left a chubby girl by herself
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August 2024 by Antonionia “Marie”
If u don't speak Spanish they will hang up on u! Even if u do speak it they will still hang up
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August 2024 by David Rodríguez
The super arrogant manager, terrible customer service, treated us very badly. I don't know why they have people with those attitudes working there.
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July 2024 by Alexmar Guerra
We arrived at 8:02 when the schedule says and the girls with very bad form said it was closed! They should modify the schedule or have people who actually follow it!
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July 2024 by Camila Martínez
Bad customer service. The ladies who serve do not offer help and are unfriendly
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June 2024 by Naomi G
Tribal workers! Came 2 hours before closing, door was locked and there was 2 girls in the store I’m knocking on the door for probably 5 -10 min trying to get one of their attention(you know when you know someone saw you and they pretend like they’re not??)
Finally,one of them doing a hand sign to me “we are close” didn’t even came to the door or anything, i tried to say it’s early and it says that there’s 2 more hours for store closing and she just turned her back and left.
NEVER BUYING HERE AGAIN
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May 2024 by Lizeth Franco
I came to the place because they close at 9 and I arrived at 8:05 and it was closed, they should change the hours
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May 2024 by Miguelangel Araujo
Mayda had an infectious positive attitude and was alone helping all the customers with a great attitude and thought that should be recognized
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April 2024 by C M
Horrible service. Today at 2:35 I was there to buy a product but this woman who spoke in Spanish NO WANT TO WORK. Lazy, super ego like she was the owner of the store don't want to help in anything. Never come back again.
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March 2024 by Marisela Fregel Garcia
Excellent service, they help you a lot, the bad thing is that they cannot scan and they have to enter the product numbers and it takes longer, what a shame, the treatment is 10
