-
February 2024 by Charo Zaragoza
The girl in there was very polite, helpful and gave me a great deal. Definitely coming back to this location. Xio was awesome.
-
February 2024 by Chad Shilling
I would give 0 stars if I could. Haven't been back to this location in years. Needed to replace my son's phone so I thought I would just drop in quick and grab a replacement after work. Was told existing customers pay retail for upgrades and that it would be 300 plus activation for replacement. I asked when that policy had changed she just started at me. Drove 30 minutes out of my way to another location and got same phone for 199. Please do not use this store...... Note this is not the first time I've been lied to at this location.
-
January 2024 by Laura
I have been with Metro ever since the day they opened. And in all those years, never ever, have I been so completely blown away, as I have been today. Needing a new phone for my special needs young adult son, she listened to all my needs and concerns, and then she explained all my options in ways I completely understood. Needless to say, we are all beyond happy with the exceptional service and knowledge that the Metro service offers by having such customer minded employees as Gio. My son, he just loves his new first phone ever!
-
January 2024 by mega wireless
Very knowledgeable staff , very helpful.
-
November 2023 by Juliet Goden
Xiosmara Hernandez had helped me really well when I purchased multiple phones. I had ask her opinions about the differences between phones and I appreciated a lot her amazing customer service. And she is very friendly. Highly recommended
-
November 2023 by Wesley Harvey
You can't pay you bill when the stores not open at ten a m
-
October 2023 by Missy Lynn
It's not ever open I was supposed to be called about a job and never was I need a job and it won't ever be closed if the owner would call me I will even get a decent staff for him. So if the owner sees this respong to post and let me know how to get ahold of you, please need a desperately!!!!
-
July 2023 by Kathleen Strates
Matt is such a great man. He helped me n I purchased a phone he recommended ! Ty Matt!!!!
-
May 2023 by Speed Meister
Used to have this phone service. The people here do the best they can.
-
December 2022 by Wheels
Store number doesn't work, expect the store to actually open about 6 hours after it's supposed to. Store hours don't mean anything there
-
November 2022 by Micheal Southwick
I stopped into the Orange Park store today because my phone was having difficulty working after dealing with the rude employee who didn't want to help me at all I left frustrated and annoyed .I stopped at the one in Middleburg in hopes of better customer service and they were more than helpful and got me taken care of within a matter of 12 minutes the lady and gentleman working there took a look at my phone realized there was no saving it and when I asked what were my options were more than helpful as I desperately needed my phone for work thanks for getting me back in business today guys
-
November 2022 by Barbara Ray
The lady that runs it now is very friendly and very halpful
-
May 2022 by Wendy Slate
Store employee sold me the wrong charger and went to return it the next day another employee said I couldn't return the charger
-
October 2021 by free for all
Cordial intelligent phone reps.
-
September 2021 by Ralph Giddings
Very friendly helpful lady running the store. Understanding and knowledgeable. Solved all the issues in a matter of minutes. Well worth a visit.
