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January 2024 by Christmas Junction
Quick responce by the retailer floor salesman that communicated very well with what I was looking for.
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December 2023 by Timothy B.
Purchased Electrolux front load washer. Been broken for one month. Reported it to Babcock where purchased. 3 service calls and one no show still not working. Seller is now ignoring issue and not standing by their merchandise warranty . They know how to make a contract but fall short when called on to honor it
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November 2023 by Tabitha Sorensen
When your furniture breaks and you buy the warranty they still don't fix it and give you the run around. Very disappointed and would never recommend them to anyone. You should go to Rooms to Go at least they help and have it together over there.
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September 2023 by Kim Chalmers
Russ helped me find the perfect gift for My daughters 18th birthday. Thanks a bunch. It’s going to be special and she will love it and use it for years to come!
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June 2023 by Tippi Lampa
Bought a swivel reclining chair that broke within 2 years of using it.
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June 2023 by Steve Campbell
I like shopping with Badcock but just wanted to comment that my lastpurchase with Meloney was GREAT!
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May 2023 by Aimz D
Matt Williams (Pace Badcock Store) was phenomenal! My family and I purchased our living room set and 2 bedroom sets with Matt. He answered all of our questions and guided us through the whole process. Matt is such a joy to work with. We will definitely be back for more in the near future. Thank you Matt and Badcock Furniture!
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April 2023 by Amy Davis
Matt Williams (Pace Badcock Store) was phenomenal! My family and I purchased our living room set and 2 bedroom sets with Matt. He answered all of our questions and guided us through the whole process. Matt is such a joy to work with. We will definitely be back for more in the near future. Thank you Matt and Badcock Furniture!
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April 2023 by Kennedy
Purchased a dining room set and living room set from Meloney and they arrived exactly one week later, which is fast for the furniture industry! When picking out our furniture Meloney was right there to help us make an informed choice along the way. She was never pushy, just helpful. She would throw out certain ideas that we hadn’t even thought of. On delivery day everything went pretty smooth but I noticed some serious concerns with the craftsmanship of the couch we purchased. After seeing the floor model and sitting on it in the store, I knew this wasn’t normal. So I called the next morning and explained my concerns to Meloney who apologized and said she would order a replacement couch right away and I could keep using the couch until the new one arrived. I was happy that they honored their return and exchange policy as written. It is advertised as a “No-hair pulling, guaranteed” returns and exchange policy and they stayed true to their word! Despite being disappointed about the couch needing to be replaced, the look, comfort, and value for my money more than makes up for that. Not everyone gets it right the first time, but the true test of a company is whether they make it right. Badcock did just that.
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February 2023 by Pamela Haynes
Matthew Williams was very helpful and went out of his way to make sure the items selected would match our Furnitute
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January 2023 by Sandra Miller
Erica was wonderful and not pushy at all. Great experience. Thank you
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December 2022 by melissa bauman
Thank you Erica for outstanding service .You helped my mother buy a really nice recliner.!You went above and beyond.Margaret Bliley.
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November 2022 by Tracey Henderson
Friendly staff and beautiful store. Obviously put their customer’s needs/wishes first..
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October 2022 by Cain Pierce
Fantastic service and great people to deal with. Grayson gave me an amazing deal on a new recliner. We will definitely be back to get more furniture in the future!
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September 2022 by Mikki Crawford
Love this store! Worked with Kayla Epstein and she has been so helpful in our move from St. Louis to Pace. We needed a lot of new furniture and Kayla went above and beyond to research and make suggestions to fit our budget and style. She is wonderful! Ask for Kayla you will be so happy you did!!
