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August 2023 by Tyree Newkirk
I have always used Badcock for all of my furniture needs. Great quality, great people.
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July 2023 by Bill Brown
July 4, 2023Unprofessional and rude and negative, Ms. Lori, salesperson,Do not go to this store, do not go to sales person Ms. Lori !!We gave away our old couch, and we were waiting for our new couch, and ottoman, from this Milton, fl store!!Ms. Lori made mistakes, on our important order and caused us extreme stress, and bad inconvenience, as our order was delayed!! We had only hard chairs to sit in, waiting for ourfull in paid furniture order!When we called to double check on our order, she was rude andcruel and unprofessional!!There was another man, who worked there, and he said he wasdisappointed in us!!What??That is a weird and unprofessional behavior, from the bad salespeople, that work there!!They made my sweet, Christian wife, cry and have chest pains!!Is this the horrible way that you treat old, kind seniors citizens customers??We hope to get this all resolved, quickly!!We want our furniture, that we paid for in full!!Please Do not go to the Milton, Florida store, off of Glover Road!!Please go to Cantonement Florida store or to the Pace Fl stores!!Worst experience in my life, to be treated so badly, and to be lied to by Ms. Lori, by 2 cruel salespeople at the East MiIton, Florida, off of Glover Road!!We are kind, Christian, senior citizens, we have never been treated so badly by anyone, like them!!Ms. Darlene, from the Badcock store in Cantonement, was very kind and very helpful, and very professional to help us,to listen to us, we are very thankful for Ms. Darlene, who works at the Cantonement store location!Please don't go to the East Milton, Florida store, off of Glover Road, please don't see Ms. Lori , the worst sales person on earth!!This was very sad and vert stressful, to us, worst experienceof our lives!!We did not deserve this bad and unprofessional furniture experience!!We are kind and hard working and christian senior citizens,just trying to buy some furniture!!This was our first and our last experience with Badcock furnitureat East Milton, Florida, off of Glover Road!!Hope to hear from the Managers, Grayson,over this horrible experience!!Bill and Eileen BrownUS Navy VeteranMilton Florida Residents
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July 2023 by Janie Wilson
Excellent Service, Beautiful furniture, large selection, Easy finance..I feel confident the furniture will last Many years...Store is Extremely clean and organized...I hope the delivery goes smoothly...
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July 2023 by Eileen B.
Please do not go to Babcock furniture Store located in Milton Florida, off Glover Road!!Rude and unprofessional and cruelSalesperson Ms. Lori !!The male salesman at this location Was also rude and disrespectful to us!!We paid in full for a couch and anOttoman, at this horrible store!!We were told by Salesperson Ms. Lori That everything we ordered was in stockAnd that we could pick it up onTuesday or Wednesday!!When I happened to double checkOur paid in full order, just in case,On the phone with Ms. Lori, on TuesdayJuly 4 2023, she changes everything Now we may not get couch till muchLater, and the Ottoman furniture 1-2 more Weeks!!!What?We gave our couch away because ofWhat Ms. Lori said the first time!!We are now sitting on hard chairs Waiting for our paid in full furniture!!This is a horrible store and horrible Lying dishonest Salesperson Ms. Lori!!When I tried to double checked our orderThey were rude and disrespectful andUnprofessional towards me!!What kind of business is this??We are kind and hardworking andChristian Seniors!!Do they discriminate againstSenior Citizens??We just want our furniture as promised!!We were kind and trusting and we were treated with rude and disrespectful remarks!!The male salesperson at this store said to me, just cancel order and when I said I am very disappointed in the poor Customer service, he shouted on phoneThat he was disappointed in me!!Wow!!Very weird comment and very unprofessional comments!!All we want is our paid forFurniture as soon as possible!!This is the worst store and the worst customer service!!A salesperson should try to fix a problem Not insult the customer, when it's the stores fault!!Please do not go to this store!!It's located in Milton Florida off of Glover Road!!I have been crying and having chest pains over this nightmare from this store!!Once this store has your moneyThey don't care about you or your Furniture order!!Please get professional salespersons!!These two poor Sales people willRuin your store!!!Hope the owners and managers Look into this serious problem!!They get your money and then treat youLike dirt!!We are Christians and we did nothing wrong!!We feel this is discrimination againstSenior Citizens!!Take our money and cause usGreat suffering!!No need for this horrible treatment!!This was our first and our last shopping with this horrible store!!Why????Please hire new and professional andKind and honest salespersons!!July 4, 2023Bill and Eileen BrownProud Senior CitizensUS Navy Veteran Milton Florida Residents
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June 2023 by Kati Parker Jones
Ms. Shirley is the sweetest lady, she was super helpful with our mattress hunt! This location is super clean, and organized. Highly recommended shopping this location and speaking to sweet Ms. Shirley!
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June 2023 by evelyn taylor
Delivery was not great. One guy bent the back of the chair to fit the bottom. The other guy tossed stuff on my bed, leaned all over my dresser, had his pants below his rear crack, literally shoved his pad at me to sign without a word and left me no paperwork on the chair. Also when they were Bringing it in, the smaller guy nearly knocked the chair legs into my front column outside until i sorta yelled for him to watch out and the bigger guy actually hit my bedroom door with the top part of the chair. No apology. I have a very Large 200 lb cabinet coming in about a month so I mentioned for them to please bring the shoulder straps for lifting and moving it as I didn’t want my new floors damaged. He looked at me like I had 3 heads. I dread that delivery. On the positive side, my sales lady Shirley at the Milton store was a doll. Very sweet and helpful.
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April 2023 by Kevia Neal
Miss Shirley’s admitted that the warehouse had a bed bug problem, and didn’t think that they got onto my furniture but as you can see it’s covered in bedbugs…. they didn’t offer to pay, or even help to pay the Terminix bill that I have, but they expect me to finish paying off the furniture that was covered in bed bugs or messed up my wonderful credit score…. Be careful.
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February 2023 by Michelle Taylor
The person that helped us this morning was amazing I couldn’t had a better expirience thank you for being patient and explain everything to us
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February 2023 by Andrea Gallant
Ms shirley and Ms Laurie were both amazing!! They both made my experience positive and I won’t hesitate to come back in the future thanks to these great ladies!!! Thank you again Ms Shirley and Ms Laurie!!!!
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January 2023 by Princess Dion
I love Badcock and their furniture. It has always been quality and lasted a very long time for me. The staff is very friendly and helpful as well. Keep up the good work:>)
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December 2022 by Sonja Lajeunesse
Very pleased with their knowledge of furniture & helpfulness. Highly recommend!
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October 2022 by Ashley Lauren
Jesse was very friendly and so, so helpful. I hurt my back and was shopping for a new recliner to rest in, and he helped me move stuff around in my van so I didn't hurt myself more, and then loaded it up. The others were also very friendly. Thank you!
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September 2022 by Paul anthony Timmons
Great place to shop. Customer service like no other. Mis Shirley Udell was great
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August 2022 by Steven Park
For over 23 years, Shirley at the Milton store has made shopping for our family's home furnishings, a really great experience. She has always been very polite, knowledgeable and professional. My wife and I have chosen that store because of the quality of the products and a reliance on the fact that Shirley has a requisite knowledge of every product they sell and has proven to be a person of great honesty and integrity.
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August 2022 by Mandi Sanders
I received Awesome customer service from Jesse at the Milton location today. I called 2 other stores inquiring on a AC & he was the Best!
