This Cricket Wireless Authorized Retailer provides a very good and warm atmosphere with great service, products, and people. The premises are clean, organized, and professional. Staff are described as kind, professional, positive, upfront, and sincere, offering helpful service like transferring data. However, some reviews note that customer service for specific help, like activating a replacement phone, is sometimes lacking or non-existent. There are also mentions of the store occasionally being understaffed and overwhelmed, which can impact the experience. Overall, many customers report a positive experience and would recommend the location.
I was very pleased with the service I got from Bethany. She is very knowledgeable and pleasant. Very helpful.
October 2024
Very good an warm atmosphere that really made me feel like I wasn't just another person helped me get my phone from keeping me from calling to everyone
October 2024
Very fun loving staff an helped me with all my questions and even got my current phone to run faster
