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October 2025 by Mikayla Carver
Absolute worst water company to ever exist
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October 2025 by Patti Schult
We have nothing but good things to say about East Milton Water. When we visit in person, we are met with a smile. When a cement truck ran over our water box and created havoc in our front yard, their assistance to get things right quickly made a big difference. Can't say enough...
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September 2024 by Julia Stone
I will start by saying my review does not reflect the employees of East Milton Water. They have been friendly and professional. They are the reason I gave 2* instead of 1 (if I were rating the employees, they would get 5*). I have a problem with how it's run. More specifically, their price gouging ACH processing fee. This is the only place I've ever seen that charges a fee for using ACH. Most places only charge for credit card payments, not e-checks. And it's a ridiculous fee! It's $3.95... my water bill is usually only $10, that's 39.5% of my bill! Their online system is archaic, and they need to drop that ridiculous ACH fee.
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August 2024 by mario veltri
FPL has a portal to look at how much elec. you are using , but East Milton Water Com. doesn't even have a portal to log into to see how much water you have used. A portal would help you log in to have a understanding of things instead of calling in and get no good answers. Milton is behind times. Old ways.
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August 2024 by Kimberly Welch
Pay my OUTRAGOUS bill on time and BAM a late fee. Then I don’t get a bill and my water gets turned off. Then all of a sudden my bill is 400.00 and for the next few months I get a credit. My neighbors bill has never been over 30.00 and they have a pool and sprinklers going all the time. Somebody is lining their pockets and screwing people over. Wish we could change water companies but not an option. The times I’ve been by to pay my bill nobody knows what the heck they’re doing. It’s a mess!
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September 2023 by Rodney Reiswig
I'm not happy with this primitive water company. They are not considerate or helpful in any way. They charge excessive late charges. The late charge for me was more than my water bill. I don't like the way they operate.
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September 2023 by DCT Mom
Office staff is nice, I do not like the truck driving through my front yard to my neighbors meter
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September 2023 by Kimi Wickham
The company fixed the issue and has apologized for the hard time they gave my family l.
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September 2023 by Carolyn Burnham
Fast and curtious
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September 2023 by Rizwan Bakhshi
Jacob was great in this office
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August 2023 by Pamela “Pam” Flores
Always a pleasant experience
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February 2023 by Karrie Desherlia
If I could give them negative stars I would. The east milton water company is the worst. They are ridiculous and disconnect u for being late. Then charge u $45 reconnect. 4× more than average bill. Absolutely most corrupt company I've dealt with
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January 2023 by Rizwan “Riz” Bakhshi
Jacob was great in this office
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October 2022 by Bill Brown
Excellent customer service, on October 20, 2022, ThursdayThank you to all the kind ladies, who helped my wife and I.Thank you to Ms. Linda, who was very kind and very professional and helpful to us!Happy CustomersEileen Brown and Bill BrownMilton ResidentsUS NAVY Veteran
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October 2022 by Aaron Smith
very helpful and courteous staff. thank you!