Tom Thumb is known for its friendly staff, with employees often greeting customers warmly and providing cheerful service. Customers appreciate the welcoming atmosphere, especially those who visit frequently. The young lady at checkout with glasses is particularly noted for her sweet and positive attitude. However, some customers find the Smart Rewards app frustrating and confusing, experiencing difficulty completing steps on their smartphones. The staff is attentive and accommodating, especially towards children and customers with special needs. Overall, the store offers helpful service, with a few standout employees who leave a lasting positive impression.
ALWAYS A CLEAN STORE 💯 VERY GOOD CUSTOMER SERVICE 💯 THEY ALWAYS HAVE SEVERAL DIFFERENT THINGS TO CHOOSE FROM, GREAT PLACE TO STOP FOR GAS, QUICK BITE TO EAT AND DRINKS ALONG WITH SEVERAL OTHER THINGS 💯
July 2025
The young lady with glasses at the checkout counter is really sweet. Today was my second time stopping by this place, and she always greets customers with a bright smile and a warm attitude. Her cheerful energy even improved my mood:)
November 2024
My children and I go to this tom thumb enough times to where they know my children are both autistic. The employees are great but there are a select few that DO more then others.
