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August 2023 by Christina Ansley
I brought my mom to Tops Appliance thinking it would be a better experience than the big box stores. She and my dad own a small business and we understand the value of supporting other small businesses. She spent $1500 on a speed queen washing machine. When it was delivered, the delivery person was trying to remove the old washing machine and had trouble getting it over the threshold so after roughly jamming the dolly twice over the threshold, it broke the right side of the threshold. Mom took pictures and sent them to Tops. The owner, Barry, told her they would not be fixing the threshold or any other damage. Never again will we give Tops our business. My parents run an honest business and if they mess up, they do whatever is necessary to make things right with the customer. We expected the same treatment from Tops. We were sadly mistaken.
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August 2023 by Christy A.
I brought my mom to Tops Appliance thinking it would be a better experience than the big box stores. She and my dad own a small business and we understand the value of supporting other small businesses. She spent $1500 on a speed queen washing machine. When it was delivered, the threshold to her back door was kicked multiple times by the delivery person until it broke, also tearing up the door frame. Mom took pictures and sent them to Tops. The owner, Barry, told her they would not be fixing the threshold or any other damage. Never again will we give Tops our business. My parents run an honest business and if they mess up, they do whatever is necessary to make things right with the customer. We expected the same treatment from Tops. We were sadly mistaken.
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May 2023 by Jeff Briggs
Not only did they know what part I needed, but they had it in stock.
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April 2023 by Sarah Hebble
Tops is awesome! Called other places and got the run around. But tops prices were excellent and straight to the point . In and out
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January 2023 by Amy Stone
My washing machine died on Christmas Eve. I called Tops as soon as they opened (8:05am) after the holiday and they had what I needed in stock and delivered it before 10:00am the same day! Can’t ask for any better service!
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October 2022 by Tom Lazio
3rd Generation customer here. They are always friendly and great customer service. They go the extra mile, the big box cannot match. We have bought appliances and had repairs done. They stock a good selection of parts for repairs.
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October 2022 by Donna Harrison
They actually had the appliance we wanted, in stock. We didn't have to wait to have it delivered or wait to even order it.... like all the big chain stores.
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October 2022 by Michele
Sign said open at 9am Saturday....there not open. Ugh
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October 2022 by Jeffery Frady
great service always ready to help
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August 2022 by Daniel Hubbard
Yes I want to thank Barbara and Tops appliances for excellent customer service. She was able to pinpoint the issues I was having with my refrigerator and it's working good as new. I highly recommend them for your appliance issues.
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July 2022 by Joe Carr
People are very nice and they know what they're doing can't ask for now
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June 2022 by CoMiX oF 2mOrRoW
The folks running this place and who works there are super friendly and very knowledgeable. Definitely my new go to place for appliances and repairs.
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June 2022 by Monica Archer
Very excellent service, the lady was very nice an she knows her applienc,will go back to buy a washer
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May 2022 by Jim Reagan
Great folks to do business with, plus they stock almost all the Parts you need to get your Appliances up and running, and if they do not stock it they can have it with in a Day or Two.By the way just because they are a GE Dealer, don't let that stop you from calling them, because most of the Appliance manufactures use the same Parts when building their products, in my case they had the Heating Element for my Speed Queen that was in a GE Box, and she crossed it over and it was Identical to the Burned out unit.
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May 2022 by Doug Kubik
Friendly folks. Nice hometown shop.