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January 2024 by Chris Nulph
I will never use StorageKing USA ever again. I rented a unit on the websight for a 10x12.5 unit. When I arrived at facility they tried giving me a unit that was 7x12 for the price of the unit I rented. Then I showed the manager the unit, he told me that I could rent another unit that was bigger for same price. Then after I had put about 98% of my belongings into that unit, they said that I couldn’t have that unit and then they tried to get me to take a smaller unit for the same price as the 10x10. I informed them to refund my money. This facility is a big scamming facility trying to mislead customers. So I will tell everyone to never use that facility and I will never recommend anyone because of their lies. And the assistant manager was very rude while talking to me. The facility showed that there was only one unit of my size so I rented it online and then it was a lot smaller. If anyone who chooses to rent from these scammers, they better look at unit before renting. They will lie to you as well.
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January 2024 by Anastasia Jennings
Very friendly! They showed me the unit before I finished the paperwork! I highly recommend!
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December 2023 by Robert Bowdle
Steven was so nice. Great 7nit close to front. Price is outstanding! Can't say enough good.
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November 2023 by c h
BEWARE ALL WITH NEW MANAGEMENT AT THIS LOCATION!The newer mngr STEVE is never on sight, never returns customers calls.He chronically has plenty of excuses why he’s never in office, on property sight or never returns phone calls to tenants. His greatest excuse is “shorthanded & checking trucks in or out.” I never seen but 1- person on sight when Art mnged this place.Obviously, Steve’s missing the fact that he forgets who pays for his salary. That would be the monthly rent from all tenants.Ever since the former mngr Art retired this place is not kept up or managed in same orderly running. It’s funny how Art could perform all maintenance of entire property, help customers in all aspects daily, answer and return phone calls promptly. All while checking trucks in and out. He was always pleasant with all tenants. Art promptly returned all phone calls, normally w/in a 2 hr window.Steve certainly has an anger issue when he can’t respectfully communicate with a reasonable answer. Thats when Steve becomes excessively boisterous, obnoxious and begins cursing at the tenant who is addressing him over very specific questions about .Sadly, after being a long term tenant I would NOT recommend this facility for anyone searching for a rental due to the complete lack of regard, detail, attention towards any tenants needs. And the “constant unavailability” to reach anyone or get an immediate call back if you are having issues. Anger issue and misappropriate behavior. Cursing at the tenant.Find somewheres else if you can!
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September 2023 by Jodi Klebacher
Closing access to units before a storm with little notice day before storm!! People are at work!! My storm supplies in my unit and I will have access! I have elderly people in my home! This is bad business and a person does not man the gate it’s automatic!!
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August 2023 by Amber Kies
always a great experience with the office staff. very sweet and friendly. they’ve helped in no time with my name changes and being locked out of my unit. highly recommend this location.
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August 2023 by Michael Reed II
Ashley is really a gem! She was really helpful with getting us an affordable storage and in these times it’s exactly what we need. Thank you again!
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August 2023 by Lisa Murray
The manager is amazing. Quick and easy transaction and she is very knowledgeable. She helped me make an informed decision for my needs. Love this location!
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August 2023 by Jasmine Turner
Ashley was very professional and respectful. Excellent customer service. Glad to be renting a storage unit from this place
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July 2023 by Carolyn M. Bass
Wonderful customer service and super helpful! Ashley was great in working with us and making sure all went smoothly. Highly recommend!
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July 2023 by Carolyn M. Walker
Wonderful customer service and super helpful! Ashley was great in working with us and making sure all went smoothly. Highly recommend!
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June 2023 by Jason Hoff
Ashley was INCREDIBLE! Not only did guide me to the website to get better savings, she was quick and friendly the whole time. Highly recommend.
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June 2023 by Fernando
I am so happy that I chose Storage King Minneola. Ashley here is so helpful. She helped me with all my storage and trucking and it was in and out. She runs this place like a champ! It was perfect for my needs.
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June 2023 by Jessica Holman
We rented a Penske truck over the weekend. We called because we needed it a day early and they said “absolutely”. Staff was honestly some of the most friendly I’ve experienced.I’ve never had a particularly memorable or good time while renting a moving truck from anywhere, but the transaction was so effortless and they were so great at anticipating my personal needs that I actually look forward to needing to use their services again.
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May 2023 by Marlowe Ragland
Ashley is amazing she is friendly and has helped us with multiple storage units! She is quick and efficient! We feel safe with our belongings here! Super safe and friendly. Thank you Ashley for all your help!
