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November 2023 by Stephanie Emerald
Worst experience. Very rude and very unhelpful location. The so called "Post Master" lady was useless in helping my parents and I resolve our COA transition and gave no valuable resolutions to change this, nor did she want to get a higher up involved because per her, she's it. Definitely won't be utilizing this branch although it is now my "home" location.
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September 2023 by Deborah Trias
I was I was told my package wouldI was told my package would be here by 9:00. And here it is 9:20 and I still haven't received it.
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September 2023 by Gary Chen
The worst post office I’ve ever been to. I work in customer service field as well. But by far, this post office location was the worst.I am not sure what is the lady’s name that runs that place, but her attitude was very unprofessional and conceited. I will never give my business to USPS again because of her.
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August 2023 by tina longtin
First time here and my experience was a positive one. I had a problem of COA and the man(Quan) who attended me was kind, patient and courteous. He diligently did his best to address my problem and I believe he has helped to correct it. His coworker was there and she was also very polite. It was a friendly atmosphere.
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July 2023 by tiffany reitz
Leave it to the government to have an office with this core of hours only open during times at normal people work and then completely closed for lunch. As if they can't stagger lunches. The package box drop-off is always a jammed because it's too full since they don't stay open. Just don't even bother having an office if you're not going to staff it long enough for anyone to use it. I'm just done with USPS and I will pay extra to shipjust don't even bother having an office if you're not going to staff it long enough for anyone to use it. I'm just done with USPS and I will pay extra to ship elsewhere. The government won't get another Penny from me.
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June 2023 by Diana Frazier
This was my 5th trip to purchase a book of stamps.Finally found them open.I will try to adjust my schedule to theirs from here on out.
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May 2023 by Visit O.
Excellent place to go get my USPS mail necessities taken care of. The staff here are magnificent! The post office downtown of of Minneola street is much closer to me, however I would so much rather go here. The line is never long when's come in and the people that work here are ALWAYS courteous, Quan, the young man who seems to always be here when I come in, he is kind and attentive and on top of it all. I cannot express my gratitude, enough for always helping us! Thank you! MINNEOLA post office proud
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May 2023 by Rich Rich
Very disrespectful all all the time. We run a business, and every time mu staff enter is either a smart remark or a face attitude or a dirty looks multiple times I rather drive to orlando and handle my business they should transfer all of them and close that post office they don't look happy a bunch of miserable folks working at this location.
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April 2023 by Barbara blanco
I would like to said about this place, today I was there, and the lady name Yoly (employee) treats me like amazing, very polite, explained everything to me decently, and treated me so well. That is, treating someone well is a choice, and I appreciate that person very much. Thanks
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April 2023 by Dawn Angert
Yikes! Those two guys are very unfriendly and obviously don't like their job, or delivering customer service, or people. I was standing in front of one of them and he states, "three more minutes" . It was 4:27 pm. I'm assuming it was directed at his coworker. He didn't care that there were several customers who had waited patiently for their turn, he was cutting out at exactly 4:30. And he did. I've been in there multiple times and it's pretty much a similar experience.
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March 2023 by Alyris Lo
This place has horrible customer service! The men that work here are always so rude. As well as Betzy! They could not help me with something and had me come back and fourth at the end I said forget it and went to the clermont post office and they helped me with no problem!! They need some little sense of customer service because they work for the government not no corner gas station.
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February 2023 by Panda L
I went to this post office to mail out 2 packages for my parents that were already boxed up. It was my first time at this location.. The guy at the front working on the right was extremely arrogant and rude! Made very nasty comments. I’ve never been treated so rudely at a post office before and based on the reviews, this has been an ongoing issue at this location.
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January 2023 by K Lynn
Is it really that hard to wear a smile and be nice to people? Every single time I go in, these two men that work in there act as though they have been turned down by so many women they don’t know how to be nice to one. That or they just hate their jobs that much.Try being nice to people.
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January 2023 by Kerri Kolby
Is it really that hard to wear a smile and be nice to people? Every single time I go in, these two men that work in there act as though they have been turned down by so many women they don’t know how to be nice to one. That or they just hate their jobs that much.Try being nice to people.
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December 2022 by Marissa Lindsey
All workers were very nice and helpful. Definitely one of my better experiences with the post office.
