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February 2024 by Yvette Hicks
They have every kind of souvenir imaginable plus any of your beach needs.
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November 2023 by Katie Coulter
At checkout, I was charged $12.99 for a bag of taffy being a sliver over one pound- it wasn’t even a full needle width over a pound. Had to take out ONE piece for it to be considered a pound for them to ring it up at $9.99. Buy one get one free sweatshirts, and still was charged $0.01 for the sweatshirt, which isn’t a big deal but was kind of annoying after the taffy. Customer service definitely lacks. There are other gift stores to go to.
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October 2023 by MariaF
We love this large Alvin's Island. Always clean n neat, they have great sales. A man helped our family get things we wanted up high on displays. I know it was a lot of trouble, he was so nice and helpful, I asked him his name, he said Devin. Thank you so much young man, and for helping our disabled son when he fell. You don't find to many people willing to go beyond their duties at their jobs these days.
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October 2023 by Debrina Love
Love this store they have it all. Nicest employees. We come here a couple times a yr on vacation. This store is in perfect location we bought alot of stuff awesome prices.
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September 2023 by Ciara L.
Best Alvins Island we have been in. Clean, neat n great prices. A young man helped us get several things that we wanted up high on displays. He even helped our disable son who had slipped down before I could. Thanks again for that Devin was his name. We are grateful.
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September 2023 by Madison B.
Horrible customer service , lady working has the worst attitude problem and they can't do a simple refund without without arguing your head off
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September 2023 by Вики Еневска
The most bad store in the hole world the quality is the WORST one. DO NOT BY FROM THEM!!! Custom service is so so bad expecali the manager. After 1 hour of waiting for the manager, who was supposedly very busy, she arrived dressed in a way that did not indicate in any way that she was part of this store she was not having badge with her name on it or writing that she was the manager, and her attitude towards me and my family was disrespectful and inappropriate for the position she holds. After telling me in a few words that their policy does not allow refunds for discounted items, because no wear is sayingthat they have that policy she laughed in my face and turned back on me and left without refunding the amount I had paid. The product label did not indicate in any way that the item was discounted. They offer poor quality goods after wearing the product 1 week the quality is going more bad and bad. I would advise their future customers to refrain from visiting these stores. I'm sorry I didn't read the reviews before I made the MISTAKE shopping at this store. I would never go back and advise my friends to do the same. DO NOT GO IN THE STORE. WISHING THEM TO LOST ALL OF CUSTOMERS!!!
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September 2023 by sharon breeden
Wonderful inventory. Be prepared to stand in a looong line as they only have 1 cashier, ever!!!! How can a store of this size and selection have only 1 cashier??? Makes no sense and is poor customer service.
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August 2023 by Natasha Camacho
My faith in humanity just took a gut punch. We couldn’t find my daughter’s sunglasses and when I called a vet pleasant lady answered the phone. I asked it they had any sunglasses turned in. To which she said, yes! I described them to her and she finished by saying the lanyards color. I was so excited. I asked it they could mail them? To which she replied we don’t do that. I told her I had a friend that would pick them up. That’s when things turned south. She started to say she couldn’t hear me and then hung up on me. I called again and then they said nothing had been turned in. Asked to talk to the manager and they request I call back in 15 minutes the store was so big she had to walk across to call him. Called again and now she couldn’t leave the register. Talked to the manager and no glasses were found. Per management they did not sale this particular style or brand of glasses. So disappointed to someone that says hon and sounded so underrating. She wouldn’t even give me her name.
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August 2023 by Tanya Keranova
Today I also had to return a defective item to this store five minutes after I bought it, because I didn't see the defects in the store. After 20 minutes of waiting for the manager, who was supposedly very busy, she arrived dressed in a way that did not indicate in any way that she was part of this store, and her attitude towards me and my family was disrespectful and inappropriate for the position she holds. After telling me in a few words that their policy does not allow refunds for discounted items, she laughed in my face and turned back on me and left without refunding the amount I had paid. The product label did not indicate in any way that the item was discounted. They offer poor quality goods, so I would advise their future customers to refrain from visiting these stores. I'm sorry I didn't read the reviews before I made the mistake of shopping at this store. I would never go back and advise my friends to do the same.
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August 2023 by Jamie G.
Absolutely horrible customer service. I witnessed the lady ahead of me purchasing a hat that was supposed to be 50% off from 14.99 which is 7.49. It rang up 10.49 and the employee wouldn't price adjust for her. He kept saying well my system said it's 10.49. She ended up not purchasing. Then my turn and was purchasing something that didn't have a bar code on it. He told me it didn't and set it aside as if I couldn't buy it. I told him I wanted it and he said it has no price. I said okay!? How much is it. He asked why I had an attitude with him. I said I didn't work there he does and should get help with the price. Very rude and poor customer service.
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July 2023 by Erika V.
Lots of stuff to choose from! Souvenir shopping at its finest! Definitely a must stop for all things Destin.
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July 2023 by Dustin P.
If I could give negative stars I would. Was charged for an extra boogie board, realized as I was walking out, walked back in and was told no refunds. Buyer beware. The guy I dealt with was a nightmare and I believe may be a "manager". Without knowing it, my wife also has a negative experience with the same guy just before. I'm sure this will not deter visitors, as we are on an island and aren't many options.
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July 2023 by Brody Driscoll
This store has a ton of items, but because the hangers and shelves are so over stuffed and the isles are so narrow it’s unshoppable.There were only 10 customers in the store, but we had to leave because it felt “too crowded”
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July 2023 by Brian G.
This is a hard review. So listen. I don't love Alvin's Islands. The swim stuff I think it is fine. If you are in a pinch you can find trunks, boards, sunscreen, etc. So for that role as a typical beach shop I think it is fun. The rest of the stuff though is complete junk. The souvenirs are poor quality and a shadow of what I remember these stores having when I was a kid.
