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October 2023 by Debrina Love
This store is the neatest n cleanest Alvins Island we have been in during vacations. Friendly n helpful man heloed us that works there. U can find anything u need for the beach.
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October 2023 by Amy S
I made it back to Texas with 2 misspelled shirts. I didn't notice while we were there. One has Miramar spelled Mirimar and one has Destin spelled Destiin. I've emailed and sent a message through the website with no response. I give 2 stars because of the selection. Due to their lack of response, I would never go back to this store.
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July 2023 by Mendy Glavas
The girl working the register had an attitude the entire time we were checking out. Not sure what her issue was but customer service isn’t her strength. The only other person we interacted with didn’t know anything about their products. Would not recommend this store.
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June 2023 by Adriana Ortega
My family and I visited this place & were left speechless, I was able to shop for my whole family at a very reasonable price. Staff was extremely welcoming and helpful. The manager on duty on 5/28 was nothing but sweet and kind. 100% recommended this location for all your souvenir needs!
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June 2023 by joseph d
DO NOT PURCHASE ANYTHING FROM ALVINS! I have purchased multiple times from Alvins, but this will be my last. I purchased the wrong size kid's mask and snorkel kit. I wanted to get a refund so I could purchase a more expensive kit. It was unopened and sealed, yet they would not entertain the thought. In fact, they roll their eyes and give me that "O, another one of those exchange people" look and attitude change moments! They would not "under their exchange policy" refund the kit. They said it was a beach accessory; however, everything in that store could be considered a beach accessory! Needless to say, they lost an upgrade sale and any future purchases. I did get them to agree to an exchange for the correct size kit, but it was cheaper than the original.......my loss, but if it makes one person reconsider, my win!
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May 2023 by Whitney Rountree
Number one complaint is true. The staff is very rude! I only bought what I had to because Surf Style didn’t have it. My husband went to buy my bathing suit top and the barcode was faded. The girl said the barcode wouldn’t ring up and he needed to go get another one. And she might let him back to the front of the line, at the time it was packed. I surely won’t go there again and spend a dime. Idc about the big selection they have. I care about human decency. Surf Style was wayyyy better and right down the road. Go there!!!
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March 2023 by Troy Couch
Great variety and pretty good value but plan on spending time there because of the overwhelming amount of items to choose from.
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August 2022 by Strength With Purpose
We visited this store during our first Florida beach trip with our baby girl. The store had everything we needed and more. We had trouble finding a bathing suit in her size, but the store manager helped us find what we needed. The staff there were helpful and patient while our toddler ran around the store like a velociraptor from Jurassic Park. We will definitely be visiting Alvin’s the next time we’re in-town!
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August 2022 by Kasey Harper
This is the worst tourist shop ever. They workers were so rude! There were at least 10 people working, but only 1 checking out. She pointed to the sign that said "Exact dollar amount of card," and never said anything except, "card here." I will never shops here again. Rude, rude. Rude.
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July 2022 by Stephanie Graeter
So many Destin, FL souvenirs. Everything you might expect at decent prices. They even have swimsuits and cover ups. Parking was well marked and not all that difficult to maneuver.
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June 2022 by Sean May
I visited the store while on vacation with my girlfriend. They were well-stocked and had so many different products that we ended up leaving with way more things than we intended to. We were surprised there were even stuffed animals from some games and shows we watch. All the employees were very friendly and said hello when we entered. My girlfriend wasn't sure which hat to get, so the manager showed us around and pointed out different ones until we found the right one. Really great experience and amazing staff. Will definitely return here next time we visit!
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June 2022 by Michael Black
The store is ok and they have a good selection of stuff. Lots of little nick knack souvenirs. The staff is terrible though. They're disinterested at best. The girl at the counter couldn't find a price tag on one of our things, asked us how much it was, and then scanned another item from the shelf behind her of similar price. I have NO idea how they do inventory with that going on!
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June 2022 by Kay Gilbert
The store was extremely crowded with merchandise. Boxes stacked on the floor blocking the isles. The employees were NOT friendly at all. They never said hello or made eye contact when you walked up to the cashier. Did not smile at all and felt like they were put out to even have a job or deal with the customers. They would stand behind the register and talk to one another in another language but not to the customers. They were blocking several isles in a row with the shirt folding tables so you could not get thru to look at the merchandise. Would not recommend going there or any of the same stores on Highway 98 if you are claustrophobic and enjoy being treated rudely.
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April 2022 by Nick Valerio12
Terrible customer service. Employee unable to process our exchange, forcing us to come back in one hour later and halting our ride back home. I’d recommend to go to the Alvin’s Island .5 miles away which is far larger and nicer.
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February 2022 by Kathy Powell
Loved the store, very cute souvenirs, however I purchased two ladies hooded sweatshirts for $34.99 each, I didn’t unfold one of the shirts until after I had made the 8 hour trip home. The lettering on the sweatshirt wasn’t ironed on properly and was peeling off. Too late to take it back now. I guess I just wasted $34.99.
