Dooney & Bourke at Silver Sands Mall in Destin, Florida, is a popular destination for shoppers seeking quality bags and friendly service. Customers consistently praise the helpful and kind staff, especially highlighting the excellent customer service provided by Mary Rose. She is known for her helpfulness, friendliness, and memory of returning customers’ names, making shoppers feel valued. Many appreciate her assistance in choosing the right products, holding selections for convenience, and ensuring their purchases are ready in original packaging, which is helpful for travelers. The store offers a wide selection of items, including purses, backpacks, and wallets, with many options for different tastes and needs. Customers also mention great sales and affordable prices, with some noting that once they buy one item, they are tempted to buy more. The quality of the products is highly praised, with durable materials like fine leather and canvas. Overall, the store provides a pleasant shopping experience with friendly staff, good selection, and quality products, encouraging repeat visits.
Good Service. Good selection. Thank you to the kind lady who waited on me.
February 2026
Went to the outlet mall in Destin and the staff there were super friendly and helpful. I didn’t end up purchasing anything but the store was very clean
August 2025
Mary Rose is the sweetest and most precious sales lady! Dooney should be very proud of the customer service she provides for them! Lisa and Heather are also just as kind and helpful too! Love this store so much and first place I went, when driving 10 hours coming into town. I am Looney for Dooney!
