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November 2023 by David O.
This is freakishly slow... The order said it would be ready in 29 minutes yet. It's been 34 minutes and still no Jimmy John's. 37 min total. Nice hand off.
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September 2023 by Cheryl Windham
Zero stars for service. Ordered online only to arrive and the ONE employee was sitting at a table out front. I told her I had a pick up order and she looked very confused. She finally checked the printer & the order was still sitting there. No apology was offered, in fact she begrudgingly started making my order. Before she was done, a male employee came from the back. She told him nothing so I brought it up to him hoping he could 1) see her behavior 2) make sure he knew she wasn’t checking for orders. He made some excuse over it being loud in there and they often did not hear the order printing. There were zero other customers in the restaurant. She handed me my sandwich and a drink cup. I had picked out chips. It’s all laying right in front of her yet she didn’t put anything in a bag. I had to ask for one and only then did she hand me a bag and watch as I put my sandwich & chips in it. I asked for napkins and she points to the end of counter. Then before I could leave the store she walked around front and sat back down at a table having never said another word to me. Wow, just wow. I’ve been in the restaurant business as an owner myself and this lazy, unfriendly behavior by employees would never have been tolerated.
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September 2023 by David Salas
Ordered on Doordash and were told that "they didn't have drivers" so we cancelled the order. But the cancellation and refund never went through. We called twice and were told that the order was cancelled both times. We had to call Doordash before they finally stopped lying and gave us our money back. I suggest speaking with whichever woman was closing on Monday Sept. 4, 2023 at 780 Grand Boulevard, Miramar Beach, Florida.
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July 2023 by Candace S.
The absolute worst Jimmy John's I have ever been to. Besides being slow, they got my order wrong THREE different times. The first time they made our sandwiches, they didn't even look at the ticket, so they weren't even remotely correct. I don't know who owns this establishment, but he clearly has no clue how to manage a business. Literally everyone that came in was saying the same thing.
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July 2023 by Nick Mann
I was slightly overcharged but it wasn't the Cashiers fault, it was how I ordered the
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June 2023 by Samantha Wiedemann
Absolutely horrible experience. Lied multiple times about my order being on the way. Said it was complete on door dash. When I called they said it hadn’t actually even been made. This was after over an hour of waiting. HORRIBLE. One of my co-workers actual went down to get food and asked about my order and they lied and said it was out for delivery already. I’m not sure if this store is full of scammers or if they are just extremely bad at their job. Either way, there’s no excuse for lying multiple times to a customer.
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June 2023 by Hannah H.
Best Jimmy Johns i've been to! The employee working the register was the kindest. We told him we were traveling and he offered to give us free drinks on him. Definitely recommend to anyone looking for a sammy on the beach
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June 2023 by Joe Castania
Went to order for a quick lunch, was told to order where we pick the good up then told no and was looked at like we were lost. Tried ordering a Make it your own. Apparently the cashier was greatly stumbled at this and didn't understand their own menu. Instead we had to order a different sub. Asked for Grey Poupon and was told they don't have that at this location. Meanwhile there was about 5 jars of it full on the shelf behind them. Just a clueless employee. The same person said our food was done and the gentleman making it told her it wasn't done yet. The cashier also didn't give us our drink or chips, and rolled their eyes at us while also giving us the most bizarre look like we were from another planet. Definitely will seek subs elsewhere where the employees have manners and know their menu.
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June 2023 by Bobby
Went in to have lunch and order a club lulu and was told by the cashier that they couldn’t make that sandwich and when I asked why she would not explain to me what I could order instead or why they couldn’t make it. I made an attempt to ask again why they couldn’t make it and she said they didn’t have some items but wouldn’t tell me what so I could make a decision on what I wanted to order. Instead of going insane I left. Have never had an issue before today. Your experience may vary
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June 2023 by peter shank
Unfriendly, untrained staff. Go to Publix in the same parking lot instead for a much better experience.
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June 2023 by Seth Ruder
Normal Jimmy John's experience.
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May 2023 by Cameron Williams
Stop in here randomly for lunch. Very good sandwiches. Much better than subway. Definitely recommend.
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May 2023 by Curtis Audsley
Food taste good but definitely not freaky fast lol. In town for a week. Stayed at a hotel 3 miles from their location. Ordered once and took about an hr to get my food. Thought maybe it was a one off so I ordered lunch again. Not a one off, took over an hr to get my sandwich again. Here for work so by the time I got my sandwich I didn’t have time to eat it because I had to go back to work. If you’re in a hurry, do not order from this Jimmy John’s.
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May 2023 by Nicole Angel
I tried to go there a little after 8 on a Saturday night, and as soon as I walked in I was met with a pimple faced punk kid who was mopping the floor, and he looked at me like I was an alien! I think he was disappointed that he had a customer to wait on! So, given the weird look, I asked if they were still open, and he mumbled yes. Then when I went to order he tells me they're only doing take out, which I was fine with. After I ordered and tried to pay in cash, he tells me they're only accepting cards because they had no change. I told him I'd give him exact amount, because I didn't want to use my card at the time, and he said ok. When I tried to hand him the cash again, he was hesitant to accept it. I finally got tired of him and his horrible attitude, so I said I'm just gonna go elsewhere, which of course he was fine with! It was obvious he didn't want to wait on me! He was very rude and seemed out of it. I used to never have problems with this place, but they've started going downhill lately. About a week ago when I went there, I ended up getting the wrong sandwich and the whole staff is just weird and rude!
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April 2023 by Dan Schmidt
Wish i read the reviews before we stopped.Not our first stop at a JJ but first for this location. On vacation shopping and looking for some freaky fast food.Definitely not the case with this one. Manger said I burned rolls earlier so we are waiting on ones to finish cooling. So we took our seats no big deal. When sub's were ready, we count and we are short 1 sub. Bring the bags back, that I had to put all the subs in, because they didn't even offer to bag our food. And Dude literally rips the bags apart tossing subs aside to count. They figure out the sub the missed and made it for us. Now back to the house 20 min a way..... only to find out that my #12 beach club is simply a veggie sub, nope they forgot the turkey...and my daughters veggie sub only had mayo and lettuce. Which they forgot the cucumbers and cheese. So to say the least this was a very poor attempt at lunch. Called and they offered to remake but when your on vacation and 20 min away it's not worth the effort.If on vacation don't waste you time at this JJ location. You will have added stress you don't need and not enough protein to get thru the day.
