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November 2023 by Kristen Weatherford
I walked in to get a dip nail service while in town for the weekend. I was greeted by the most unprofessional male who asked “Can I help you?” in a very rude and condescending manner. I said yes in a cheerful way I would like to get dip nails. He said it would be a two hour wait, even though they were not busy and their door says “Walk-ins Welcome”. When I asked if anywhere closer might take walk-ins, he said, “There are lots of places in Destin,” which would have been quite a drive. Overall, he was very unprofessional and rude and made me feel incredibly awkward. I do not recommend anyone waste their time with this place that clearly has too much business to bother winning over new clients.
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August 2023 by Frida Lico
!!!DO NOT COME HERE!!!!!If i could rate this place ZERO stars, I would. The level of unprofessionalism and poor skills is ridiculous. I dont mind spending money on getting my nails done but 124 for feet and hands and a 24 dollar surcharge for chrome nails is actually ridiculous and not something I've ever encountered in my 10 years of getting a mani and pedi. aside from that, the craftsmanship is so awful, she left the nail polish all around my cuticle on my hands and feet and didn't even clean it up, if i wanted to get my nails done and have nail polish all around my cuticles and hands i would've had a toddler do it. It literally looks like a 5 year old painted my hands. DO NOT COME HERE!!! DONT WASTE YOUR TIME AND MONEY ON THIS PLACE!!! The price alone does not justify it but the service i got, the rudeness from everyone, its like an assembly line and they're just trying to get it done fast and take your money. Wasn't even relaxing. and how my nails turned out. You can be better off at another place in town and pay significantly less. this place is a rip-off!!!!!! I
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August 2023 by Ember Cruz
I wanted to bring to your attention an uncomfortable experience I had during my visit to your salon. The nail technician I had seemed to lack proper manners and boundaries in our conversation. Her questions about my personal life, family, and choices were invasive and rude. I believe it's important for customers to feel comfortable and respected during their visits, and unfortunately, this was not the case for me due to her behavior. I thought it was important to share this feedback with you so that you're aware of the issue and can take appropriate steps to address it. Unfortunately, due to this experience I could never recommend this salon.
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August 2023 by Diane Clark
Came in to have a pedicure and eyebrow wax. No complaints with pedicure but when girl did my eyebrow waxing, wax was too hot and she burned my skin above my eyebrows and underneath on both eyes. Also in-between my eyes. When she was applying wax I jumped several times and she continued on. When I left my face was stinging some but by the time I got home I could see all this redness on my face. When I woke up this morning my face was swollen and real red. This has never happened before anywhere I have gone. I was leaving to go out of town so I couldn't come by to show the manager but manager needs to make sure staf are properly trained so this doesn't happen to anyone else. I'm thinking of going to Urgent Care is how bad it is.
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July 2023 by Kaela Friedman
Holly is amazing. I always have a great experience when I see her. She is an expert in her craft and my nails and brows always look fantastic. Lee's is fanatical about cleanliness as well. I highly recommend.
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June 2023 by idalia gonzalez
First time at this nail salon (visiting from VA) and all the staff were so friendly. Sonny was very precise/careful with my nails and did an amazing job… he was also very quick. Definitely will be back again thank you ?
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June 2023 by Keesa Mitchell
On our mother/daughter’s trip and decided to treat myself and my 3 daughters to a mani/pedi day. We walked in and was ignored. I asked the front desk attendant if they took walk-ins, he rudely said yes and proceeded to ignore me again. Then another woman walked in, he perked up, and greeted her very nicely. We left!
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May 2023 by Dee Uhlenhake
Wow! I came in to treat my two daughters to manicures and received terrible service. The advertised price was not what they charged and when I asked Holly said I was wrong and that she just worked there and I had to pay the higher price. When I asked the manager he said the website is wrong and that it isn’t his fault. I said he should update the price or take it down. Very easy. It’s not ok to advertise a price and then when you arrive charge something different. He said we told you when you sit down what the cost will be and I should be fine with that. Very disappointed…I think they knew we were from out of town and took advantage of that. Side note- we get our nails done often and love to have a pamper session- and are very happy to pay for the services, but I don’t love when they don’t honor an advertised price.Edit: here is what the response from the salon looks like…Hi there,Thank you for your bad review,As I knew you will write a review for us. As know all business wants to give a perfect services but in your case I knew nothing we do will satisfy you.Anyways we just want to thank you for your bad review,You have a great day.I simply asked the salon manager to honor the price and he told me that the website is wrong and it’s not his problem. I’m not letting this experience ruin our vacation, but consider this customer service when you shop for a salon and maybe choose something else. Just our experience- hopefully it’s better for others. ?
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May 2023 by Hope Lovette
Nail tech asked that I pay her before she did my nails. Did a horrible job. Will definitely not be coming back. Dents in my nails I could of painted nails better myself.
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March 2023 by V Yount
Exceptional service! You can never go wrong going to Lee’s nails located in grand Boulevard. It will be advised to definitely make an appointment. They are always extremely busy but it’s reflective and their work and professional work ethic.
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February 2023 by Hannah Faith
Pretty good for a fast service salon. I did make an appointment and they honored it. I got a fill with gel polish on top.Pros: tech didn’t cut me when filing, asked me if I liked the work.Cons: no colored acrylic, and they use the kind that has a strong odor, MMA I believe.
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February 2023 by Stephanie Richardson
I’ve been getting my nails done here for about 8 months and have been very pleased. My dip nails look natural like I just have a great gel manicure- really, all the services I’ve tried have been good so I feel comfortable suggesting them.Services: Dip powder
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December 2022 by mary claire
Tony is the best nail tech i’ve ever had. He’s funny and very knowledgeable on doing our nails. His wife, everlyn is also super friendly and nice. Favorite nail place ever. Thank you lee nails!
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December 2022 by Joni Shaw
Absolutely unbelievable how rude the woman was the entire time she did my nails. She was mad because I didn’t want gel polish on my nails and just wanted them painted, I guess. She jerked my hands around with a big scowl on her face the entire time. Atmosphere was so depressing, none of the nail techs smiled or laughed the whole time I was there. A horrible experience!
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December 2022 by Lyric Swedenhjelm
We love coming to Lee's Spa and Nails! We went in October before a photoshoot, and I am almost embarrassed to say that their gel mani/pedi lasted me over a month with minimal chipping and peeling, I only got them redone because they had grown out so far lol! I had a toe nail that I lost in an accident, and they were able to repair it with acrylic so it looked brand new! I did not take a picture of the after, but you can see what they had to work with and what they looked like the next day! They stayed late to fit us in, and they did a wonderful job. I will say that walk in service is nearly impossible because they are always booked, so try to call a day or two in advanced. It is very clean, friendly, and professional here! Highly recommend ( :Services: Manicure
