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November 2023 by David Joiner
We rented Jade East 830 Oct.13-21with Newman-Daily. Working with them was very easy and they were very helpful. The unit was as advertised. Complex was a great location and beach was beautiful. I will definitely contact them again if I want to rent in Destin area again. I would definitely recommend giving them a call for vacation needs in the area.
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October 2023 by Sharon Mofield Boswell
We have been return customers of Newman Dailey, until now. This week’s experience was awful and the response from Kelly at ND was dismissive and offensive. Our condo, Jade East 1520, was dirty and in poor repair. Our hot water would only serve one shower total. We reported the concern and waited over 12 hours for a response. The issue was never resolved. The shower curtains were too short to keep water out of the floor which left a big mess after every cold shower. The master shower door did not have a track on the bottom and swung out into the floor which also made a mess. The air vents were rusty. The refrigerator took 2 days to get cold. The kitchen faucet was so loose it jiggled at the base. The floors were so dirty when we checked in, our socks turned black while unpacking our cart. The area rug in the living room was filthy. The furniture is scratched up, peeling, worn and needs replacing. The glass tops on the tables slid off easily and needed constant realigning. The ceiling above the stove was very dirty. The washer made a horrible noise. The dryer was rusty on top. The broom I needed to clean the floor was missing a head. The patio ceiling was chipping off onto the balcony. The middle bathroom toilet made a squealing noise.Kelly told me the water problem was user issue with fancy faucets. Trust me, the cheap white faucets were not fancy or above my intelligence level to use, nor should that have ever have been implied. The offer of $100 gift card for a return visit was a joke after this experience. We paid $2000 for a premium gulf front condo and have had better experiences at Hampton Inns.
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October 2023 by Sherry Iaderosa
We stayed @jade East 505 . It was the most amazing week ever !!! This management team has you covered !! You must go to Destin under one of there roofs ?
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October 2023 by Michael Perez
We loved our stay at Caribbean Dunes on Scenic Highway 98. The unit was presented as advertised, very clean and fully equipped. Newman-Dailey and their representative Hind Alami were welcoming and accommodating. The A/C went out, and it was repaired and back online in less than 2 hours. Comforting to know that the property management service is local and available. We would definitely recommend Newman-Dailey!
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August 2023 by Geetha Subramanian
The stay was wonderful. We stayed at Jade Towers,Destin, Florida. View was great. All the amenities and essential supplies met our needs. Check in and check out process was smooth and made easy. Our family had a relaxing vacation. We will definitely comeback again.
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August 2023 by Felitia S.
Thank you for your response. It was pathetic, as expected. Although we arrived at 10:45am, we never expected to enter the unit at that time. Typical of you to try to justify your actions by demeaning mine. Just another reason your "hospitality" is garbage! We called at 10:30 to see what time we could enter and never expected that we would be in it at that time. Did you make mention of the one 10 days prior? We still had arrangements to make! Just like Stacey, all you can do is recite your "policy" but your policy didn't help my situation. And your policy will keep me from ever using your service (if you can call it that) again! Great job following your policy! Too bad "communication" wasn't a part of it! You are not worth another minute of my time!
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August 2023 by Katie Murphy
We have stayed at several different rental properties with Newman Daily (especially at Jade East Towers) and honestly they have all been great, but I'm writing this review today because my 4 year old left his beloved stuffed puppy dog at our last rental for our summer vacation in Destin. Not only did the office manager (Kelly) do her absolute best to locate the stuffed animal for us, but the corporate office (Mrs. Kerbi) went above and beyond to ensure he made it back to us safely. My four year old was beyond excited to have received this special package and we are so thankful to have Bernard back! Thank you for caring enough to do this!
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June 2023 by Jason Bobby
This company is a complete joke. Especially Robert McFarland who try’s to bully people into complying with his arrogant demands. Very unprofessional and not how your supposed interact with anyone.
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June 2023 by Toya B
My family and I had a great time staying at Shore to Please over the Memorial Day weekend! The property was beautiful and exceeded expectations. Mandy was awesome at assisting us with securing our reservation and added a birthday surprise for my daughter upon property check in! Absolutely would recommend as service was top notch. We look forward to staying with you all again!
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May 2023 by Brenda M.
We stayed in South Bay by the Gulf unit 127 and absolutely loved it. The three levels of balconies on each floor were fantastic and had a marvelous view of the shoreline. The inside of the unit has been updated even though the outside neighborhood looks dated. We also enjoyed use of the pickleball courts. It was in a good location. We had plenty of provided paper products for the week we were there, and the kitchen had plenty of dinner wear and cookware available to use. A nice bonus for the ladies, there are granite benches in each shower, which makes leg shaving much easier.
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April 2023 by Bren
We stayed in South Bay by the Gulf unit 127 and absolutely loved it. The three levels of balconies on each floor were fantastic and had a marvelous view of the shoreline. The inside of the unit has been updated even though the outside neighborhood looks dated. We also enjoyed use of the pickleball courts. It was in a good location. We had plenty of provided paper products for the week we were there, and the kitchen had plenty of dinner wear and cookware available to use. A nice bonus for the ladies, there are granite benches in each shower, which makes leg shaving much easier.
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April 2023 by stephen hancock
We had a wonderful time in Destin Fl. The house was very nice and clean. Everything was just like pictured. The house was in a great location.
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March 2023 by Ava Horton
I have never had such an awful experience with a company before. Throughly astounded, by the employees of this company and by how business is done. Shannon at the rental office was extremely disrespectful in attending to our needs during our stay. Our reservation was “cancelled” according to her and security wouldn’t allow us onto the premises to check in. We woke up the next day after making other arrangements and found out they charged us for our stay. The extent of this issue extends deeper but suffice it to say, I would rather die than book a trip through Newman-Dailey again.
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March 2023 by Mark B.
All about profit and business in contrast to people and return business. Very unfriendly staff who do not seem interested at all in making people happy or welcoming them.
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December 2022 by msm8339
Reserved through Newman-Dailey and everything went smoothly. We rented Villa #15 at Hidden Dunes. The beds were very comfortable and the furniture was nice in the all the bedrooms. This unit must have been recently painted and wasn't inspected thoroughly after the work was completed. There are paint droplets all over the living room, dining room, kitchen, and master bedroom floors. The dining room chairs are also covered with paint droplets. If renting a villa, I'd recommend choosing a different unit.
